Gift Officer

Goodwill-Easter Seals Minnesota; Saint Paul (MN); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Flexible hybrid role

PTO program

Medical, dental and vision plans

Employer-paid life insurance

401(k) with employer match

Employee discount

Job summary

Goodwill-Easter Seals Minnesota is seeking a Gift Officer to cultivate, engage, solicit, and manage a portfolio of 450–500 annual donors contributing under $1,000 each. This hybrid role blends home-office work with needed presence at GESMN facilities.

You will drive donor retention and growth by relationship-focused engagement, moves management, stewardship, and targeted donor research to expand annual giving and identify major-gift potential.

Qualifications

• Strong written and verbal communication delivering clarity and timeliness.
• Comfortable initiating conversations with donors by phone and in-person.
• Ability to build professional relationships with empathy and authenticity.
• Effective organizational and time management with attention to detail.
• High initiative, accountability, energy and persistence.
• Technical proficiency with donor databases, CRM platforms and research tools.
• Adaptability to changing organizational needs.

Responsibilities

• Donor Relationship Management & Engagement: build relationships to increase retention and giving levels.
• Donor Portfolio Management: execute moves management from identification to stewardship.
• Donor Stewardship & Impact Communication: ensure donors feel informed and connected.
• Donor Research & Prospect Development: identify capacity and interests for engagement.

Skills

Communication

Donor communication

Relationship building

Time management

Proactivity

CRM tools

Adaptability

Education

Bachelor's degree or CFRE preferred

Tools

CRM software

Donor databases

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Gift Officer

Locations

Showing 1 location

Saint Paul, MN 55108, USA

• Hybrid
• Office & Administrative
• Full-Time

Description

Position Summary:

The Gift Officer is responsible for cultivating, engaging, soliciting, and managing a portfolio of approximately 450-500 annual donors who contribute less than $1,000 annually. Through a relationship-centered fundraising approach, this role seeks to increase donor retention, deepen donor engagement, and grow annual giving levels while identifying individuals with the capacity and inclination to advance into a major gift pipeline.

Day in the life: In a typical day, the Gift Officer...

• Donor Relationship Management & Engagement : Builds and maintains meaningful relationships with assigned donors through personalized and strategic engagement activities designed to increase donor satisfaction, retention, and giving levels.
• Donor Portfolio Management : Executes a structured Moves Management process, moving donors through the engagement cycle from identification and qualification to solicitation and stewardship.
• Donor Stewardship & Impact Communication : Ensures donors feel informed, appreciated, and connected to the organization's mission through consistent, meaningful stewardship experiences.
• Donor Research & Prospect Development : Supports organizational fundraising efforts by conducting donor and prospect research to identify giving capacity, philanthropic interests, and engagement opportunities.
• Pay range: $39.25 - $47.98 hourly
• This is a flexible-hybrid role whose essential functions allow the employee to primarily work from a personal home office but also require the employee to work at a physical GESMN or partner facility as business needs require, sometimes with great urgency and little notice.
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, and an employee discount!

About You

Required Knowledge & Skills:

• Strong written and verbal communication skills that demonstrate clarity, accuracy, timeliness, confidence, and engagement.
• Comfortable initiating conversations with donors by phone and in‑person.
• Ability to build and maintain professional relationships and partnerships with empathy, curiosity, and authenticity.
• Effective organizational and time management skills that exhibit attention to detail and intentional prioritization.
• Strong initiative and drive shown through accountability, ownership of responsibilities, high energy and persistence.
• Technical proficiency; experience in donor databases, CRM platforms and research tools.
• Aptitude for adapting and adjusting priorities and strategies in response to changing organizational needs.

Prior Experience & Education

• Minimum of 3-5 years of professional experience in fundraising, sales, customer relationship management, business development, account management, customer service, or a related relationship‑focused role.
• Bachelors degree or professional certification (CFRE) preferred.

About Us

Star Tribune Top Workplace 6 years running! Goodwill‑Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here .

Goodwill‑Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.