GI Surgery Scheduler: Coordinate Surgeries & Approvals

Wellstar Health System, Inc.; Roswell (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Wellstar Health System, Inc. is seeking a Scheduler to manage a wide range of clerical scheduling tasks in a fast-paced healthcare environment.

The role supports physicians and office staff, handles heavy phone volume, and adapts to shifting hours to meet department needs. The ideal candidate has at least 2 years of surgical office scheduling experience, strong customer service skills, and basic insurance knowledge.

Qualifications

• Must have strong customer service skills and good communication abilities.
• Excellent organizational skills and basic insurance pre-certification knowledge.
• Proficiency with computers; familiarity with medical terminology preferred.
• Ability to communicate in English (spoken and written) and maintain a positive attitude.

Responsibilities

• Schedule patient appointments and surgeries.
• Post surgery to physician calendar and notify vendors as needed.
• Coordinate co-surgeries with other offices.
• Obtain prior authorizations for surgeries.
• Complete all paperwork for surgeries and fax to hospital and insurers.
• Maintain scheduling templates in Epic and monitor for double bookings.
• Review new patient requests and align with physician availability.
• Ensure compliance with scheduling processes and department policies.
• Train new scheduling staff and assist other scheduling areas as needed.
• Provide phone etiquette and excellent customer service.

Skills

Customer service

Communication

Organization

Insurance knowledge

Pre-certification

Computer skills

Medical terminology

English language

Education

High School / GED

Tools

Epic

Job description

Wellstar Health System, Inc. is seeking a Scheduler to manage a wide range of clerical scheduling tasks in a fast-paced healthcare environment.

The role supports physicians and office staff, handles heavy phone volume, and adapts to shifting hours to meet department needs. The ideal candidate has at least 2 years of surgical office scheduling experience, strong customer service skills, and basic insurance knowledge.