GI Scheduling Specialist | Patient-First Coordinator

Florida Medical Clinic Orlando Health; Tampa (FL); On-site; USD 33,000 - 44,000; Full time

Job summary

Orlando Health Digestive Health Institute is seeking a Scheduling Coordinator to manage scheduling, rescheduling, and cancellations for tests and procedures. The role requires clear communication with physicians, patients, and staff, ensuring accurate scheduling criteria and patient preparation.

The ideal candidate will have scheduling experience, strong customer service skills, computer proficiency, and the ability to adapt to multiple locations as needed.

Responsibilities

• Provide scheduling information to expedite patient preparation, arrival location and time.
• Be proactive with customers, listen actively and offer alternatives when needed.
• Demonstrate professional telephone etiquette and strong team collaboration.
• Maintain knowledge of registration, scheduling systems and web resources.
• Review schedules daily and communicate changes to staff.
• Understand ICD-9/ICD-10 and CPT codes as needed for scheduling.
• Ensure attendance and compliance with Orlando Health policies.

Job description

Orlando Health Digestive Health Institute is seeking a Scheduling Coordinator to manage scheduling, rescheduling, and cancellations for tests and procedures. The role requires clear communication with physicians, patients, and staff, ensuring accurate scheduling criteria and patient preparation.

The ideal candidate will have scheduling experience, strong customer service skills, computer proficiency, and the ability to adapt to multiple locations as needed.