GI Scheduling Coordinator – Patient-First Scheduling

Florida Medical Clinic; Tampa (FL); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF

Leadership development

Health/dental/vision

PTO

Flexible leave

Fertility benefits

Adoption assistance

Backup care

Pet insurance

Job summary

Orlando Health Digestive Health Institute in Tampa seeks a Scheduling Coordinator to manage scheduling, rescheduling and cancellations for GI procedures. You will communicate with physicians, patients and surgical staff to coordinate times, locations and required pre-visit steps, with possible float to Wesley Chapel or Carrollwood as needed.

The job requires scheduling experience, excellent phone etiquette, and basic computer skills.

Qualifications

• MUST HAVE SCHEDULING EXPERIENCE.
• High school graduate or equivalent; medical terminology course within 90 days.
• One year of retail, customer service or health care experience.
• Computer experience required; scheduling experience in GI preferred.

Responsibilities

• Provide accurate information to expedite patient preparation and scheduling.
• Proactively assist customers with courteous service and alternatives when needed.
• Maintain professional communication and telephone etiquette.
• Manage registration and scheduling systems and data entry.
• Review daily schedules and communicate changes to staff.
• Maintain knowledge of ICD-9/ICD-10 and CPT codes as needed.
• Attend departmental meetings and participate in process improvements.

Skills

Scheduling experience

Customer service

Computer skills

Education

High school diploma

Medical terminology course

Tools

Registration systems

Job description

Orlando Health Digestive Health Institute in Tampa seeks a Scheduling Coordinator to manage scheduling, rescheduling and cancellations for GI procedures. You will communicate with physicians, patients and surgical staff to coordinate times, locations and required pre-visit steps, with possible float to Wesley Chapel or Carrollwood as needed.

The job requires scheduling experience, excellent phone etiquette, and basic computer skills.