GI Patient Access & Recall Specialist

Gi Associates; Wauwatosa (WI); Vor Ort; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

No weekends

No holidays

PTO & anniversary day

401(k) plan

Medical/Dental/Vision

Flexible spending plan

Disability insurance

Life insurance

Zusammenfassung

GI Associates is seeking a Recall Specialist to manage the patient recall process, ensuring timely outreach for follow-up care, screenings, and GI services. The role focuses on proactive recall monitoring, patient contact, and accurate documentation to improve access and continuity of care.

Responsibilities include reviewing records for due follow-ups, scheduling according to provider orders, and coordinating with scheduling and clinical teams while maintaining HIPAA compliance and high-quality

Qualifikationen

• Minimum high school diploma or equivalent.
• Strong customer service and interpersonal communication skills.
• Excellent attention to detail and ability to manage a high-volume workload.
• Ability to communicate professionally and compassionately with patients.

Aufgaben

• Manage patient recall queues and identify due/overdue follow-ups.
• Contact patients by phone, text, or portal to facilitate scheduling.
• Verify demographics and insurance information and coordinate with care teams.
• Document outreach attempts and patient responses accurately.
• Escalate clinical questions to the appropriate team when needed.

Kenntnisse

Customer service

Communication

Attention to detail

Time management

Ausbildung

High school diploma

Tools

EHR systems

Scheduling software

Phone systems

Jobbeschreibung

GI Associates is seeking a Recall Specialist to manage the patient recall process, ensuring timely outreach for follow-up care, screenings, and GI services. The role focuses on proactive recall monitoring, patient contact, and accurate documentation to improve access and continuity of care.

Responsibilities include reviewing records for due follow-ups, scheduling according to provider orders, and coordinating with scheduling and clinical teams while maintaining HIPAA compliance and high-quality