GI Clinic Scheduler & Patient Access Specialist

Truman Medical Center; Lakewood (CO); On-site; USD 22,000 - 30,000; Full time

Job summary

Truman Medical Center in Lakewood OH? Lakewood implies CO; GI Clinic Lakewood is seeking a Patient Scheduler to manage scheduling, pre-registration, front desk operations, check-in/out and patient flow.

You will ensure accurate demographics and financial data in the system via phone or face-to-face interactions, and handle patient communications about benefits and costs. The role requires a high school diploma and experience in patient access/scheduling or related customer service.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or completion of UH Patient Access Rep/Patient Scheduler Apprentice Program.
• Strong communication and interviewing skills; ability to gather and exchange information with staff, physicians and payors.

Responsibilities

• Schedule appointments, pre-registration, front desk management, check-in and check-out, and patient flow management.
• Create and verify demographic and financial information in the patient system via phone or in person.
• Communicate health benefits, Discount Policy and financial obligations to patients.

Skills

Communication skills

Customer service experience

Computer literacy

Education

High school diploma or equivalent

Job description

Truman Medical Center in Lakewood OH? Lakewood implies CO; GI Clinic Lakewood is seeking a Patient Scheduler to manage scheduling, pre-registration, front desk operations, check-in/out and patient flow.

You will ensure accurate demographics and financial data in the system via phone or face-to-face interactions, and handle patient communications about benefits and costs. The role requires a high school diploma and experience in patient access/scheduling or related customer service.