German-Speaking Customer Service Agent In Greece Wanted For Booking.com

Employers from Greece; United States; Remote; USD 23,000 - 30,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Private Health Insurance

2 Extra Salaries Per Year

Monthly Performance Bonus

Job summary

Mercier Consultancy in Greece is seeking a German-speaking customer support specialist to assist Booking.com customers. You will handle inquiries via phone, email, and chat, help with bookings, modifications and cancellations, and log interactions in internal systems.

Relocation is available with a fully paid package; the role offers a competitive monthly salary, a monthly performance bonus, private health insurance, and extra salaries per year, with a chance to grow in an international

Qualifications

• German language proficiency at C1/C2, with strong English.
• Experience delivering customer support by phone, email, and chat.
• Ability to document interactions in internal systems.

Responsibilities

• Provide professional customer support to German-speaking customers via phone, email, and chat.
• Assist customers with booking inquiries, modifications, cancellations, and general account-related questions.
• Accurately document customer interactions in internal systems.

Skills

German (C1/C2)

Customer service

Documentation in systems

Job description

at Mercier Consultancy

Location: Greece (Relocation Opportunity Available)
Job Type: Full-Time

Are you fluent inGermanand passionate about delivering exceptional customer service? Join the team supportingBooking.comin Greece and help travellers from around the world enjoy seamless travel experiences.

What You’ll Do:

• Provide professional customer support to German-speaking customers via phone, email, and chat.
• Assist customers with booking inquiries, modifications, cancellations, and general account-related questions.
• Accurately document customer interactions in internal systems.

Why Choose Greece?

Living and working in Greece offers the chance to enjoy an exceptional quality of life while advancing your career in an international environment. With its Mediterranean climate, beautiful coastline, rich history and world-famous cuisine, Greece is an ideal destination for those looking to combine work with an enviable lifestyle.

Whether you choose to live in the vibrant capital of Athens or another part of the country, you'll have the opportunity to explore picturesque islands, ancient landmarks and lively local communities in your spare time. The cost of living is often lower than in many other European countries, allowing you to make the most of your earnings while enjoying everything Greece has to offer.

You’ll also become part of a welcoming workplace where you'll work alongside colleagues from across Europe and beyond. It's a fantastic opportunity to gain valuable international experience, develop professionally and enjoy a healthy work-life balance in one of Europe's most desirable destinations.

Requirements

Job Requirements:

• You must have a C1/C2 level of German, both written and verbal, and a high level of English.
• Your native language and nationality must be clearly listed in your C.V. and/or Cover Letter.
• You must have a valid EU passport.
• You must be either living in Greece, or willing to relocate. We offer a relocation package for successful candidates living abroad.
  

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package (including flight, airport transfer, and hotel stay)
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• And More...