German-Speaking Tech Support Specialist

Employers from Greece; United States; Remote; USD 29,000 - 36,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year Fully Paid

Fully Paid Relocation Package

Free Greek Lessons

Job summary

Patrique Mercier Recruitment By Nellie, on behalf of a leading Tech Company in Greece, is seeking a German Speaking Customer Service Representative to assist German-speaking clients with inquiries and product support. You will handle phone, email, and chat, escalating complex issues as needed.

Work closely with technical and sales teams, stay updated on technology trends, and benefit from private health insurance, training & development, a performance bonus, relocation support, and other perks.

Qualifications

• Fluent in German and English, written and spoken.
• Previous experience in customer service, preferably in tech.
• Strong communication and customer-focused mindset.

Responsibilities

• Provide outstanding customer support to German-speaking clients via phone, email, and chat.
• Assist customers with product inquiries, troubleshooting, and technical support.
• Handle order processing, returns, and exchanges per policy.

Skills

German

English

Customer service

Communication

Troubleshooting

MS Office

Tools

CRM software

Microsoft Office

Job description

Patrique Mercier Recruitment By Nellie, on behalf of a leading Tech Company in Greece, is seeking a German Speaking Customer Service Representative to assist German-speaking clients with inquiries and product support. You will handle phone, email, and chat, escalating complex issues as needed.

Work closely with technical and sales teams, stay updated on technology trends, and benefit from private health insurance, training & development, a performance bonus, relocation support, and other perks.