German-Speaking Service Advisor in Katowice

Talkpush; United States; Remote; USD 11,000 - 14,000; Full time

Benefits offered by this job

Competitive salary

Modern office in Katowice

Training at start

Fruit Thursdays

MyBenefit cafeteria

Private health insurance

Friendly atmosphere

Job summary

Talkpush is seeking a German-speaking customer service specialist to join our Katowice team. You will respond to calls from German-speaking customers, assist with repairs, warranties, parts and minor defects, and help find remote solutions so service technicians can rest.

No deep technical background is required; just strong German (C1), good listening skills, a positive attitude, and the ability to think logically. English is a plus but not required; training is provided on start.

Qualifications

• German at C1 level, fluent and confident.
• Experience in customer or technical service is a plus.
• Good listening and problem-solving skills.
• English is optional but helpful.

Responsibilities

• respond to calls from German-speaking customers.
• help with repairs, warranties, parts and minor defects.
• look for solutions remotely to assist service technicians
• match products to customers in response to their needs.
• work with a CRM system (SAS CI).

Skills

German C1

Customer service

Active listening

Technical mindset

Tools

CRM system (SAS CI)

Job description

Talkpush is seeking a German-speaking customer service specialist to join our Katowice team. You will respond to calls from German-speaking customers, assist with repairs, warranties, parts and minor defects, and help find remote solutions so service technicians can rest.

No deep technical background is required; just strong German (C1), good listening skills, a positive attitude, and the ability to think logically. English is a plus but not required; training is provided on start.