German-Speaking Remote CSR & Sales Specialist

OP360; United States; Remote; USD 60,000 - 95,000; Full time

Job summary

OP360 is seeking a remote sales professional in the United States to respond to customer inquiries, execute outbound campaigns, process orders, and close deals for hardware and software products.

The role requires fluent German and English (C1 or native), 2+ years in quota-driven sales or related customer-facing roles, and the ability to build rapport with customers and partners while meeting performance metrics.

Qualifications

• Fluent in both German and English at C1 level or native level.
• Experience in quota-driven sales or related customer-facing roles.
• Strong communication and relationship-building skills.

Responsibilities

• Respond to customer requests by phone and email.
• Examine and resolve customer service issues.
• Address customer complaints professionally and courteously.
• Communicate changes, updates, delays, or complications to customers.
• Process orders and resolve payment, refund, and billing issues.
• Develop and execute sales campaigns with focused messaging.
• Establish strategies with partners to gain market share.
• Work consultatively to meet expectations and drive success.
• Achieve performance metrics and hit quota.
• Follow business processes and policies with precision.
• Troubleshoot minor technical setup issues or route to teams.
• Execute daily outbound calls/emails and close sales.
• Own revenue quota for hardware and software products.

Skills

Bilingual German-English

Quota-driven sales

Customer relationship management

Job description

OP360 is seeking a remote sales professional in the United States to respond to customer inquiries, execute outbound campaigns, process orders, and close deals for hardware and software products.

The role requires fluent German and English (C1 or native), 2+ years in quota-driven sales or related customer-facing roles, and the ability to build rapport with customers and partners while meeting performance metrics.