German-speaking PAM Operations Engineer — Remote/Hybrid

iC Consult

United States

Hybrid

USD 80,000 - 110,000

Full time

8 days ago

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Job summary

iC Consult in Sofia, Bulgaria, is seeking a PAM Operations Specialist to support privileged access management environments. The role starts with a two- to three-month training program covering PAM concepts and tools, followed by customer-facing operational work including platform maintenance and account administration.

The team works across on-site, hybrid, or remote setups, with opportunities to collaborate on PAM service delivery and incident resolution.

Qualifications

Several years of experience in IT operations.
Good understanding of systems and network infrastructure, such as Windows Server and firewalls.
Fluent German and good English.
Structured, independent, customer-focused approach to work.
Enjoyment of technical problem solving and ability to work collaboratively.

Responsibilities

Complete structured PAM training with theory, practical exercises, and support from experienced colleagues.
Serve as a customer contact for PAM services, handling day-to-day operations, maintenance, and troubleshooting.
Manage privileged accounts and connect new target systems to the platforms.
Resolve incidents and service requests in coordination with other teams.
Assist with platform upgrades and maintain technical documentation.
Participate in occasional on-call coverage.