Role overview
Design and deliver enterprise identity and access management solutions, while serving as a trusted point of contact for clients throughout the work. The role combines hands-on implementation with ongoing customer success, collaboration across technical teams, and guidance for less experienced colleagues.
Responsibilities
- Shape and implement IAM solutions that address client needs and follow sound security practices.
- Maintain regular client relationships, understand changing requirements, and identify opportunities to improve their IAM services.
- Track how well deployed solutions perform and recommend adjustments or future enhancements.
- Coordinate with teams across disciplines to integrate IAM into complex technology environments.
- Provide technical direction and mentoring to junior colleagues.
- Keep up with developments in IAM and related technologies to inform service improvements.
Requirements
- Demonstrated experience designing and implementing enterprise IAM solutions using at least one platform such as One Identity, Saviynt, SailPoint, Ping IDM/AM, or Entra ID.
- Strong grasp of IAM principles, protocols, and technologies, with the ability to translate client needs into effective technical solutions.
- Experience delivering end-to-end IAM projects and producing high-quality outcomes.
- Proven ability to build trusted relationships with clients and communicate with varied stakeholders.
- Technical leadership skills, including mentoring colleagues.
- Professional fluency in English; ability to continue developing as both a technical expert and client advisor.
Nice to have
Benefits and work setup
- Full-time role with remote or hybrid options in Sofia, Plovdiv, or Varna, Bulgaria.
- Listed benefits include flexible hours, remote work, 25 days of annual leave, private health insurance, a company mobile phone, food vouchers, coaching, learning opportunities, and team events. Benefits may vary by location and working arrangement.