(Junior) IT Security Engineer – Deutschsprachig (w/m/d)

iC Consult; United States; Hybrid; USD 80,000 - 110,000; Full time

Job summary

iC Consult in Sofia, Bulgaria, is seeking a PAM Operations Specialist to support privileged access management environments. The role starts with a two- to three-month training program covering PAM concepts and tools, followed by customer-facing operational work including platform maintenance and account administration.

The team works across on-site, hybrid, or remote setups, with opportunities to collaborate on PAM service delivery and incident resolution.

Qualifications

• Several years of experience in IT operations.
• Good understanding of systems and network infrastructure, such as Windows Server and firewalls.
• Fluent German and good English.
• Structured, independent, customer-focused approach to work.
• Enjoyment of technical problem solving and ability to work collaboratively.

Responsibilities

• Complete structured PAM training with theory, practical exercises, and support from experienced colleagues.
• Serve as a customer contact for PAM services, handling day-to-day operations, maintenance, and troubleshooting.
• Manage privileged accounts and connect new target systems to the platforms.
• Resolve incidents and service requests in coordination with other teams.
• Assist with platform upgrades and maintain technical documentation.
• Participate in occasional on-call coverage.

Skills

IT operations

Windows Server

Firewalls

German language

English language

Tools

CyberArk

Delinea

One Identity Safeguard

Job description

Role overview

Join a managed services team supporting customers’ privileged access management environments. The role begins with a two- to three-month training program covering PAM concepts and tools, followed by customer-facing operational work that includes platform maintenance, troubleshooting, and account administration.

Responsibilities

• Complete structured PAM training with theory, practical exercises, and support from experienced colleagues.
• Serve as a customer contact for PAM services, handling day-to-day operations, maintenance, and troubleshooting.
• Manage privileged accounts and connect new target systems to the platforms.
• Resolve incidents and service requests in coordination with other teams.
• Assist with platform upgrades and maintain technical documentation.
• Participate in occasional on-call coverage.

Requirements

• Several years of experience in IT operations.
• Good understanding of systems and network infrastructure, such as Windows Server and firewalls.
• Fluent German and good English.
• Structured, independent, customer-focused approach to work.
• Enjoyment of technical problem solving and ability to work collaboratively.

Nice to have

• ITIL certification.
• Familiarity with CyberArk, Delinea, or One Identity Safeguard is relevant to the training and service focus.

Benefits and work setup

• Based in Sofia, Bulgaria, with on-site, hybrid, or remote work options.