German-Speaking Insurance Customer Care Specialist — Greece

Mercier Consultancy Group; United States; Remote; USD 23,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Relocation package

Health insurance

Training programs

Career development

Job summary

Mercier Consultancy Group is seeking German-speaking Customer Service professionals to support a leading German insurance group in Greece. You will handle policy inquiries, process claims, and update CRM records, delivering world-class service to German-speaking clients.

Relocation to Athens is supported. The role offers a competitive monthly salary with 13th/14th salaries, a monthly performance bonus, comprehensive health coverage, and ongoing training.

Qualifications

• Native or fluent German (spoken and written).
• Strong communication and problem-solving abilities.
• Proficiency in basic computer systems and internet navigation.

Responsibilities

• Provide high-quality support to German-speaking clients regarding insurance policies and coverage inquiries.
• Manage incoming requests via phone, email, and chat, ensuring accuracy and professional standards.
• Assist policyholders with claims processing, premium payments, and contract updates.
• Maintain comprehensive records of client interactions in CRM systems.

Skills

German language

Job description

Mercier Consultancy Group is seeking German-speaking Customer Service professionals to support a leading German insurance group in Greece. You will handle policy inquiries, process claims, and update CRM records, delivering world-class service to German-speaking clients.

Relocation to Athens is supported. The role offers a competitive monthly salary with 13th/14th salaries, a monthly performance bonus, comprehensive health coverage, and ongoing training.