German-Speaking Insurance Support — Relocate to Greece

Employers from Greece; United States; À distance; USD 23 000 - 35 000; Plein temps

Avantages offerts par ce poste

Relocation package

Health insurance

Training programs

13th salary

14th salary

Monthly bonus

Fully paid relocation (flight, hotel)

Résumé du poste

Mercier Consultancy Group is seeking talented professionals for a German-speaking Customer Service role in Greece. You will support clients on insurance policies, manage inquiries via phone, email, and chat, and ensure accurate CRM records.

Join a leading German insurance group and enjoy a comprehensive relocation package, health coverage, training programs, and performance bonuses while building a career in Greece.

Qualifications

• Native or fluent German (spoken and written) is essential.
• Valid EU passport.
• Strong communication and customer service skills.
• Excellent analytical and problem‑solving abilities.
• Proficiency in basic computer systems and internet navigation.
• A proactive attitude and drive to succeed in a German-speaking role.

Responsabilités

• Provide high-quality support to German-speaking clients regarding their insurance policies and coverage inquiries.
• Manage incoming requests via phone, email, and chat with accuracy and professionalism.
• Assist policyholders with claims processing, premium payments, and contract updates.
• Maintain records of client interactions in the CRM to ensure service excellence.
• Collaborate with internal departments to resolve complex insurance queries.
• Act as primary contact for clients seeking guidance on life, health, or property policies.
• Identify opportunities to offer value-added services aligned with the insurer's standards.

Connaissances

German fluency

Communication skills

Analytical thinking

Problem-solving

Computer literacy

Proactive attitude

Description du poste

Mercier Consultancy Group is seeking talented professionals for a German-speaking Customer Service role in Greece. You will support clients on insurance policies, manage inquiries via phone, email, and chat, and ensure accurate CRM records.

Join a leading German insurance group and enjoy a comprehensive relocation package, health coverage, training programs, and performance bonuses while building a career in Greece.