German Social Media Community Moderator - Flexible Part-Time

Social Factor; Dallas (TX); Remote; USD 21,000 - 34,000; Part time

Job summary

Social Factor is seeking moderators with native-level German to join on a project-based, part-time basis. Many roles are flexible, with some work requiring live monitoring across major social platforms.

You’ll help build engaging communities for top brands while adhering to client voice and guidelines. This is US-focused and open to candidates in multiple states; prior moderation experience is desired and knowledge of Sprinklr/Khoros/Sprout Social is a plus.

Qualifications

• Native-level German language proficiency.
• Deep understanding of German pop culture and slang.
• Able to mirror brand voice in interactions.
• Experience in live moderation is a plus.
• Sprinklr/Khoros/Sprout Social experience is a plus.
• Excellent organizational and written skills.
• Willing to learn and adapt in a fast-growing environment.
• Ability to work in real-time with users across platforms.

Responsibilities

• Moderate digital communities for brands and keep conversations constructive.
• Engage with users and answer questions in real-time.
• Maintain consistent brand voice across platforms and channels.
• Follow client guidelines and workflows to ensure quality.
• Monitor conversations and escalate issues when needed.

Skills

German language

Live-stream moderation

Social media moderation

Brand voice understanding

Multitasking

Strong writing

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking moderators with native-level German to join on a project-based, part-time basis. Many roles are flexible, with some work requiring live monitoring across major social platforms.

You’ll help build engaging communities for top brands while adhering to client voice and guidelines. This is US-focused and open to candidates in multiple states; prior moderation experience is desired and knowledge of Sprinklr/Khoros/Sprout Social is a plus.