Georgetown Boutique Store Manager — Lead Brand Experience

Leap Inc; Washington (District of Columbia); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Unlimited PTO

Commission eligibility

Healthcare benefits (medical, dental,

Vision

Paid holidays

401(k)

Commuter benefits

Sabbatical

Employee discounts at Leap stores

Referral bonus

Telecom reimbursement

Employee Assistance Program

Wardrobe allowance

Job summary

Leap Inc. is seeking a Store Manager for our Georgetown Boutique to lead daily operations, inspire the team, and deliver a best-in-class customer experience. You will drive sales, coach staff, and uphold brand standards while collaborating with neighboring Leap-powered stores on market initiatives.

The role requires 3+ years of retail leadership, hands-on leadership, and comfort with Shopify, Endear CRM, Slack, and Google Workspace. Flexible hours and some travel may be required.

Qualifications

• 3+ years of retail leadership experience.
• Experience within boutique, premium, specialty, or lifestyle retail environments preferred.
• Proven ability to drive sales, develop high-performing teams, and deliver exceptional customer experiences through hands-on leadership.
• Strong business acumen with the ability to interpret performance metrics and make data-informed decisions.
• Entrepreneurial mindset with the ability to thrive in a fast-paced, evolving retail environment.
• Ensures the store consistently reflects brand standards through cleanliness, organization, product replenishment, and delivering an exceptional guest experience.
• Experience with Shopify, Endear CRM, Slack, and Google Workspace preferred.
• Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
• Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Responsibilities

• Own the daily performance of the boutique, driving sales, profitability, and key business objectives.
• Lead by example on the sales floor to optimize performance and inspire exceptional selling behaviors.
• Champion an entrepreneurial mindset by identifying growth opportunities in the local market.
• Deliver an elevated, personalized shopping experience that builds lasting customer relationships and brand loyalty.
• Inspire the team to exceed customer expectations through authentic engagement and product knowledge.
• Recruit, coach, and develop a high-performing team while fostering accountability and collaboration.
• Support ongoing talent development with feedback and growth opportunities.
• Cultivate local partnerships and support market initiatives, including new store openings and events.
• Maintain brand standards in merchandising, inventory, scheduling, payroll, and daily operations.

Skills

Retail leadership

Sales coaching

Data-driven decisions

Team development

Data-driven decisions

Visual merchandising

Store operations

Tools

Shopify

Endear CRM

Slack

Google Workspace

Job description

Leap Inc. is seeking a Store Manager for our Georgetown Boutique to lead daily operations, inspire the team, and deliver a best-in-class customer experience. You will drive sales, coach staff, and uphold brand standards while collaborating with neighboring Leap-powered stores on market initiatives.

The role requires 3+ years of retail leadership, hands-on leadership, and comfort with Shopify, Endear CRM, Slack, and Google Workspace. Flexible hours and some travel may be required.