Genomics Systems Support Engineer I (Lab & Hardware)

Illumina

California

On-site

USD 75,000 - 112,000

Full time

14 days+

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Benefits offered by this job

Health/dental/vision insurance
Retirement benefits
Paid time off
Equity opportunity

Job summary

Illumina is seeking a Systems Support Engineer to join the Systems Engineering and Integration team. You will investigate and resolve system-level platform issues and support verification activities for planned platform changes in a dynamic, lab-based environment.

You will perform hands-on testing of hardware, software, chemistry components; troubleshoot sequencing instrument issues; collaborate with engineering, software, manufacturing; and support pre- and post-launch activities, with

Qualifications

  • BS/MS in bioengineering or related engineering field
  • 0–2+ years engineering/scientific work experience
  • Basic laboratory experience
  • Strong data analysis and detail-oriented documentation

Responsibilities

  • Test and integrate systems in lab with hardware, software, chemistry components
  • Troubleshoot system-level sequencing instrument issues
  • Collaborate with Engineering, Software, Manufacturing and other teams
  • Support pre- and post-launch product activities
  • Carry out testing to gather data and make recommendations
  • Support design verification tests and experiments
  • Use Confluence, Jira, MS 365 for fleet management and administration tasks

Skills

Data analysis
Problem solving
Detail oriented
Root cause analysis

Education

BS in Bioengineering
MS in Bioengineering

Tools

Confluence
Jira
MS 365

Job description

Illumina is seeking a Systems Support Engineer to join the Systems Engineering and Integration team. You will investigate and resolve system-level platform issues and support verification activities for planned platform changes in a dynamic, lab-based environment.

You will perform hands-on testing of hardware, software, chemistry components; troubleshoot sequencing instrument issues; collaborate with engineering, software, manufacturing; and support pre- and post-launch activities, with

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