Genomics Field Service Engineer - Global Travel & Growth

Nabsys; Providence (RI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Equity stake

Unlimited vacation

Health, dental, vision benefits

Job summary

A leading genomics company based in Providence, RI, is seeking a Field Service Support Engineer. This individual will be responsible for installing and maintaining the OhmX platform, working closely with both internal teams and customers. Candidates should have a bachelor's degree in engineering or related fields, along with 3-5 years of experience in field service engineering. The role demands strong problem-solving skills and fluency in English. Competitive salary, equity stake, and comprehensive benefits are offered.

Qualifications

• 3-5 years’ experience as a field service engineer for scientific instruments.
• Comfortable with customer management and field service operations.
• Formal training in problem solving and quality systems is desirable.

Responsibilities

• Install, maintain, and service OhmX installed base.
• Respond to incoming OhmX support requests.
• Document and report field service activities.

Skills

Repairing scientific instruments

Problem-solving skills

Fluency in English

Customer focus

Education

Bachelor’s degree in engineering or a scientific discipline

Tools

Salesforce service and support modules

Field service support software

Job description

A leading genomics company based in Providence, RI, is seeking a Field Service Support Engineer. This individual will be responsible for installing and maintaining the OhmX platform, working closely with both internal teams and customers. Candidates should have a bachelor's degree in engineering or related fields, along with 3-5 years of experience in field service engineering. The role demands strong problem-solving skills and fluency in English. Competitive salary, equity stake, and comprehensive benefits are offered.