Field Service Engineer II – Genomics Instrumentation

Singular Genomics; Boston (MA); On-site; USD 80,700 - 97,200; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A biotechnology company is seeking a Field Service Engineer 2 in Boston to manage installation, maintenance, and repair of instruments at customer sites. Ideal candidates will have a minimum of 5 years of field service experience and strong technical skills. The role requires the ability to travel up to 50% and offers a competitive salary range of $80,700 to $97,200 per year, along with benefits including medical and vision insurance.

Qualifications

• Minimum 5 years of experience in field service.
• Experience with complex scientific or medical instrumentation is a plus.
• Strong mechanical/electrical fundamentals and analytical background.

Responsibilities

• Install and deinstall instruments at client sites.
• Service, repair, and perform preventive maintenance on instruments.
• Maintain accurate records for services rendered.

Skills

Verbal communication

Written communication

Problem-solving skills

Customer relationship management

Ability to travel

Education

Associate’s degree or equivalent experience

Tools

MS Office

SalesForce.com

Ticket/case management software

Job description

A biotechnology company is seeking a Field Service Engineer 2 in Boston to manage installation, maintenance, and repair of instruments at customer sites. Ideal candidates will have a minimum of 5 years of field service experience and strong technical skills. The role requires the ability to travel up to 50% and offers a competitive salary range of $80,700 to $97,200 per year, along with benefits including medical and vision insurance.