Genomics Client Relations & Operations Coordinator

VIVA USA Inc; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

VIVA USA Inc. seeks a Genomics Client Relations Coordinator to act as the central contact for the Genomics Core, coordinating requests and inquiries from faculty researchers and external clients. The role supports facility logistics, billing processes, and project tracking in a non-bench, administrative capacity.

The position interfaces with laboratory leadership and technical staff, ensuring timely communication, triage, and resource allocation to keep genomic workflows moving smoothly.

Qualifications

• Prior experience with administrative responsibilities in a laboratory environment preferred.
• Prior experience in biomedical research environment preferred.

Responsibilities

• Coordinate incoming requests and inquiries for the Genomics Core.
• Triage information and route to appropriate individuals; provide needed resources or contacts.
• Oversee complex institutional billing processes for the core.
• Track project timelines, status and completion.
• Act as liaison for the core and support facility logistics and staff.
• Provide administrative support to the Genomics Director.

Job description

VIVA USA Inc. seeks a Genomics Client Relations Coordinator to act as the central contact for the Genomics Core, coordinating requests and inquiries from faculty researchers and external clients. The role supports facility logistics, billing processes, and project tracking in a non-bench, administrative capacity.

The position interfaces with laboratory leadership and technical staff, ensuring timely communication, triage, and resource allocation to keep genomic workflows moving smoothly.