Genesis Express Service Lead — Luxury Auto Concierge

Huffines; Plano (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Vision

Dental

401(k)

Job summary

Huffines in Plano, TX is seeking an Automotive Genesis Express Team Lead to oversee the Genesis Express Service lane, ensuring premium, efficient, and customer-focused maintenance.

You will lead technicians and service advisors, uphold Genesis brand standards, and drive safety, quality, and speed. Enjoy a dynamic environment with growth opportunities.

Qualified candidates have 2–5+ years of automotive service experience and prior leadership, with strong communication and a clean driving record.

Qualifications

• 2–5+ years automotive service experience, preferably in a dealership environment.
• Previous leadership or team lead experience preferred.
• Strong knowledge of basic automotive maintenance and repair.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Valid driver’s license with a clean driving record.

Responsibilities

• Lead and support the Genesis Express Service team in daily operations, ensuring timely completion of maintenance services such as oil changes, tire rotations, and multi-point inspections.
• Deliver a high-end, concierge-level customer experience aligned with Genesis brand expectations.
• Monitor workflow, productivity, and service quality to ensure efficiency and accuracy.
• Assist in training, coaching, and developing Express Service technicians and team members.
• Ensure all safety procedures, policies, and manufacturer guidelines are followed.
• Communicate effectively with Service Advisors, Parts Department, and management to streamline operations.
• Perform quality control checks to ensure all work meets dealership and manufacturer standards.
• Step in to assist with hands-on service work as needed.
• Maintain a clean, organized, and professional work environment.
• Address and resolve customer concerns quickly and professionally.

Skills

Leadership

Communication

Customer service

Attention to detail

Job description

Huffines in Plano, TX is seeking an Automotive Genesis Express Team Lead to oversee the Genesis Express Service lane, ensuring premium, efficient, and customer-focused maintenance.

You will lead technicians and service advisors, uphold Genesis brand standards, and drive safety, quality, and speed. Enjoy a dynamic environment with growth opportunities.

Qualified candidates have 2–5+ years of automotive service experience and prior leadership, with strong communication and a clean driving record.