Generator Startup Field Dispatcher

Sonepar Canada, Inc.; Northern (KY); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional development

Employer-paid disability

Employer-paid life insurance

Wellness program

Gym reimbursement

Employee Assistance Program

Job summary

Cooper Electric Supply, LLC is seeking a Service/Start Up Coordinator in Ocean, NJ. You will schedule and dispatch field technicians for generator startups, verify site readiness, and coordinate with customers and project teams to ensure smooth operations.

The role requires a high school diploma (associate degree preferred) and 2+ years in service coordination or related fields, with proficiency in MS Office and ERP/CRM software.

Qualifications

• High school diploma or equivalent required; associate degree or technical training in electrical, mechanical, power-generation, or business operations preferred.
• Two or more years of experience in service coordination, dispatch, project coordination, power generation, or related field.
• Knowledge of standby generators, automatic transfer switches, electrical systems, fuel systems, and startup or commissioning processes preferred.
• Experience using service-management, dispatch, customer relationship management, or enterprise resource planning software.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Ability to read work orders, equipment schedules, and technical documents.
• Ability to work in a fast paced environment.

Responsibilities

• Schedule and dispatch qualified field technicians for generator startups, commissioning, testing, and related service work.
• Confirm jobsite readiness before scheduling, including equipment installation, electrical connections, fuel supply, batteries, and safe site access.
• Review work orders, project scope, equipment specifications, startup checklists, and manufacturer requirements for completeness and accuracy.
• Coordinate startup dates and site requirements with customers, contractors, project managers, and field service technicians.
• Ensure technicians receive complete job packages, including site contacts, model and serial numbers, and special instructions.
• Track parts, tools, testing equipment, and other materials required for each assignment; accelerate shortages or scheduling risks promptly.
• Monitor daily field activity, adjust schedules as priorities change, and communicate delays or conflicts to affected parties.

Education

High school diploma or equivalent

Associate degree or technical training in electrical, mechanical, power-generation, or business operations

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Cooper Electric Supply, LLC is seeking a Service/Start Up Coordinator in Ocean, NJ. You will schedule and dispatch field technicians for generator startups, verify site readiness, and coordinate with customers and project teams to ensure smooth operations.

The role requires a high school diploma (associate degree preferred) and 2+ years in service coordination or related fields, with proficiency in MS Office and ERP/CRM software.