Customer-Focused Office Administrator | Service & Scheduling

DION GENERATOR SOLUTIONS; Florida; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401K and Health Insurance

Paid time off and holidays

Training and professional development

Team-oriented work environment

Job summary

DION GENERATOR SOLUTIONS in Florida is seeking an organized Office Administrator to support daily operations for a busy generator service team. You will handle communications, scheduling, and records, ensuring smooth coordination between customers and technicians.

The ideal candidate has office experience, is tech-savvy with Microsoft Office, and can multitask in a fast-paced environment. A positive, professional attitude and a customer-service mindset are essential.

Qualifications

• Experience in office administration or customer service.
• Strong communication and organizational abilities.
• Proficient with computers, email, Microsoft Office, and scheduling software.
• Able to multitask and prioritize in a fast-paced setting.
• Professional, friendly demeanor.
• Generator/construction/electrical service experience is a plus.

Responsibilities

• Answer phones, emails, and customer inquiries.
• Schedule generator service, maintenance, and installation appointments.
• Coordinate with technicians and customers.
• Create and maintain work orders and customer records.
• Prepare estimates, invoices, and service documentation.
• Follow up with customers regarding appointments and service needs.
• Assist with permitting, inspections, and project paperwork.
• Order and track parts and supplies.
• Maintain organized office files and records.
• Provide general administrative support to management and field staff.

Skills

Office administration

Customer service

Communication

Organizational skills

Microsoft Office

Scheduling software

Multitasking

Time management

Professional attitude

Generator industry know-how

Tools

Microsoft Office

Scheduling software

Email management

Job description

DION GENERATOR SOLUTIONS in Florida is seeking an organized Office Administrator to support daily operations for a busy generator service team. You will handle communications, scheduling, and records, ensuring smooth coordination between customers and technicians.

The ideal candidate has office experience, is tech-savvy with Microsoft Office, and can multitask in a fast-paced environment. A positive, professional attitude and a customer-service mindset are essential.