Generalist Service Representative I

Schneider Electric; Lyndhurst (NJ); On-site; USD 66,000 - 99,000; Full time

Benefits offered by this job

Medical (with rewards)

Dental

Vision

401(k) + match

Paid time off

Job summary

Schneider Electric Lyndhurst, NJ is seeking a building security technician to install, service, and maintain Access Control, CCTV, and related security systems, with regular NY site work in Brooklyn and Manhattan.

The role includes on-site training, emergency support, and after-hours service, plus a robust benefits package. Compensation ranges for the U.S. market are provided.

Qualifications

• 2+ years of security technician experience with installation or service.
• Analog and digital CCTV installation and/or service experience.
• Experience with Access Control systems – installation, configuration, maintenance, troubleshooting.
• OSHA 30 and SST preferred.
• Certification in Genetec, Lenel, AMAG, or Commend preferred.

Responsibilities

• Diagnose, install, troubleshoot, maintain, and integrate digital and analog systems, including Access Control, CCTV, Network, Visitor Management, and Security systems
• Provide on-site technical support and training to customers and end-users.
• Perform scheduled preventative maintenance and ensure proper commissioning/documentation and startup of Systems.
• Install, replace, and recommission Systems devices, while maintaining test records and creating necessary documentation.
• Provide on-site training, emergency, warranty, and after-hours services, and adhere to safety requirements
• Assist in field startup, material logistics, and demonstrate proficiency in relevant engineering tools.

Skills

Analog/digital signals

CCTV installation

Access Control

Network

Security systems

Troubleshooting

Customer service

MS Office

OSHA 30

Genetec

Lenel

AMAG

Commend

Tools

MS Office

Job description

Schneider Electric has an outstanding opportunity for a passionate individual to assume the role of a building security technician at our Lyndhurst, NJ location, with regular assignments at New York job sites, including Brooklyn and Manhattan.

What will you do?

• Diagnose, install, troubleshoot, maintain, and integrate digital and analog systems, including Access Control, CCTV, Network, Visitor Management, and Security systems
• Provide on-site technical support and training to customers and end-users.
• Perform scheduled preventative maintenance and ensure proper commissioning/documentation and startup of Systems.
• Install, replace, and recommission Systems devices, while maintaining test records and creating necessary documentation.
• Provide on-site training, emergency, warranty, and after-hours services, and adhere to safety requirements
• Assist in field startup, material logistics, and demonstrate proficiency in relevant engineering tools.

What qualifications will make you successful for this role?

• Strong understanding of analog/digital signals, relay logic, structured cabling, building infrastructure, software/testing tools.
• Excellent troubleshooting and diagnostic skills with a customer-centric approach.
• Ability to work independently and as part of a team to deliver exceptional service.
• Strong communication and interpersonal skills.
• Strong understanding of MS Office applications.
• 2+ years of security technician experience with installation, service, or both
• Must have analog and digital CCTV installation and/or service experience
• Must have experience with Access Control systems - installation, confirguration, maintenance, troubleshooting,
• OSHA 30 and SST are highly preferred
• Strong preference for certification in one or more of the following areas: Genetec, Lenel, AMAG, or Commend

What's in it for me?

• Direct customer impact through meaningful technical work in the field
• Mentorship and structured support to build your technical skills and confidence
• Career growth opportunities within a global leader in energy management and automation
• Exposure to diverse industries and innovative technologies

For this U.S. based position, the expected compensation range is $66,000 - $99,000 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

This role does not support sponsorship and requires work authorization within the United States.

For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you.

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.