Performance Assurance Consultant

Schneider Electric; Dallas, Northern (TX, KY); Hybrid; USD 68,000 - 102,000; Full time

Benefits offered by this job

Smartphone provided

Company Laptop

Health benefits

401(k) and bonus opportunities

Job summary

Schneider Electric in Dallas, Texas seeks a Performance Assurance Consultant to manage client deliverables and act as the primary client contact, ensuring the success of the performance guarantee. Responsibilities include ensuring timeliness and accuracy of deliverables, installing hardware/software changes, verifying HVAC energy measures, and supporting clients through issue resolution with 40–60% travel.

Applicants should have a BS in engineering, strong project management, Excel/PowerPoint

Qualifications

• BS in Engineering preferred.
• Strong project management skills.
• Excellent time management and organization.
• Proficient in Excel, Word, and PowerPoint.
• Experience with Asana or similar task management tools.
• Excellent verbal and written communication.
• Proven customer service track record.

Responsibilities

• Timeliness and accuracy of deliverables.
• Install hardware/software additions and change orders.
• Verify performance and sustained operation of Energy Conservation Measures.
• Assist clients in issue resolution.
• Understand client's Building Automation System and support it.
• Perform site service when called upon.
• Perform project turnovers from construction to Client Services.
• Perform Field Audit data collection for Capital Asset Planning.
• Represent Client Services during client training and turnovers.
• Create and execute tasks in Asana; evaluate performance for improvements.
• Provide ongoing client training, both formal and informal.
• Other duties as assigned.

Skills

Project management

Time management

Excel

PowerPoint

Asana

Communication

Customer service

Teamwork

Education

Bachelor of Science in Engineering or related field

Tools

Asana

Microsoft Office

Job description

Performance Assurance Consultant Summary:

The role of the Performance Assurance Consultant works to ensure a positive experience for the client by developing and managing our deliverables. In this role you will perform the daily operations of the project plan for each client, troubleshoot and resolve controls issues associated with HVAC equipment, and be the primary point of contact for the client. You will play a key role in ensuring the success of the performance guarantee and resolving various issues along the way.

Character Requirements:

Integrity: being above board in all internal & external relationships

Decisiveness: can sort through information and make appropriate and timely decisions

Initiative: recognizes opportunity and action without being asked

Diligence: energized by being diligent in meeting deadlines and completing tasks on time

Thoroughness: pays close attention to detail and produces accurate work in a timely fashion

Responsibility: understands expectations and follows through in accomplishing them

Position responsibilities:

• Responsible for timeliness and accuracy of deliverables
• Responsible for installing hardware/software additions, change orders, and solutions
• Responsible for verifying the performance and sustained operation of Energy Conservation Measures
• Responsible for assisting clients in issue resolution
• Responsible for understanding the clients’ Building Automation System and being able to support

• Perform site service when called upon

• Perform project turnovers from construction to Client Services
• Perform Field Audit data collection associated with Capital Asset Planning
• Representation of Client Services during client training and turnovers
• Responsible for task management creation and execution through Asana process flows
• Periodically evaluate performance of systems for improvement opportunities
• Provide ongoing client training, both formal and informal
• Other duties as assigned

Essential skills and qualifications:

• Bachelor of Science or Engineering degree preferred
• Understanding of and proficient in project management skills
• Excellent time management and organization skills
• Proficient computer experience in Microsoft Office Products particularly Excel, Word, and PowerPoint
• Proficient using task management programs or knowledge with Asana
• Excellent analytical skills and attention to detail
• Excellent communication skills both verbal and written
• Proven track record of providing excellent customer service internally and externally
• Effective working in team environment

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. When performing job site visits the employee will encounter moving over rough or uneven surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy to light items. Transporting of items such as laptop computers, tools, ladders and other heavy equipment; driving an automobile, etc.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those that an employee encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. While performing the primary functions of the job, the employee is regularly exposed to a general office environment. During periods of project site visits, the employee will be exposed to outside weather conditions as well as mechanical equipment rooms which could consist of confined spaces and loud noises. Employee may work in different environments while on various job sites. This job will require approximately4 0-60% travel to project sites. Travel will occur using an automobile or by airplane to destinations.

Benefits:

• A growing company with a positive industry reputation
• Company provided Smartphone (iPhone or Android) with service plan
• Company provided Laptop
• Recognized leader in a market where energy services are in demand
• Entrepreneurial company with a positive corporate culture
• Competitive salary and bonus opportunities
• Benefits which include 401(K), Bonus Plan, health, life, dental, vision insurance, short- and long-term disability, tuition reimbursement, and more

What's in it for me?

• Work on innovative projects spanning automation, telecom, cybersecurity, and digital infrastructure
• Supportive team environment with mentorship from seasoned technical professionals
• Opportunities to develop specialized expertise in cutting-edge digital technologies
• Career growth within a technical track that values deep domain knowledge

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.