Generalist, Bertrand Innovation Center (Part-time)

Lake Michigan College; Benton Harbor (MI); On-site; USD 25,000 - 28,000; Part time

Job summary

Lake Michigan College in Benton Harbor, MI seeks a part-time Generalist for the Bertrand Innovation Center. This 25-hour-per-week, hourly in-person position assists students with enrollment, provides general information, and supports advisors and BTC projects.

The role involves data entry, technology instruction, scheduling, and coordination with high schools and K12 partners. Strong communication and data confidentiality are essential.

Qualifications

• Associate degree and strong word processing and spreadsheet experience.
• Excellent interpersonal, organizational, and customer service skills.
• Ability to multi-task in a busy public environment.
• Understanding of data confidentiality and security.

Responsibilities

• Guide students through enrollment and provide information in person, by phone, or email.
• Administer Accuplacer testing and enter scores into Banner.
• Advise on registration forms, program information, and contact details.
• Assist EC students with application, placement, and enrollment processes.
• Support BTC with apprentice tracking and employer outreach databases.
• Register students for classes and assist with payment processes.
• Prepare schedules and respond to faculty requests for help.
• Evaluate and enter data and generate reports when requested.

Skills

Data entry

Customer service

Communication

Technology use

Education

Associate degree

Job description

Generalist, Bertrand Innovation Center (Part-time)

Position Title: Generalist, Bertrand Innovation Center (Part-time)

Reports to: Specialist, Student Support

Department: Advising

Classification: Non-Exempt

Hours per week: 25 hours per week

Full or Part-time: Part Time

Job Summary: This is a 25 hour per week, hourly in-person position. Assists students with enrollment process, provides general information, instructs students in use of technology, and accomplishes multiple data entry tasks and evaluation of data. Provides support for advisors, and BEMC Mentors and supports relationship with high school staff. Assists with project management for Berrien Talent Collaborative (BTC), including apprentice tracking and employer relations databases and training. Performs specialized tasks, based on expertise, interest, and/or departmental needs.

College Intro: Lake Michigan College, located in Benton Harbor, Michigan, is a vibrant community college committed to providing high-quality education and fostering a supportive learning environment. The college offers a diverse range of programs and degrees, including associate degrees, certificates, and transfer programs designed to help students achieve their academic and career goals. With modern facilities, experienced faculty, and a strong focus on student success, Lake Michigan College prepares students for a variety of careers and further education opportunities. Whether you’re looking to start your college journey, enhance your skills, or explore new career paths, Lake Michigan College provides the resources and support needed to succeed.

Essential Functions

• Assists students and visitors by providing information, directions, and forms in person, by phone or email. Guides students through enrollment process and in completion of enrollment steps.
• Administers Accuplacer Assessment testing, including Multiple Measures Assessments, and enters scores into Banner.
• Provides basic informational advising, such as assessment results, completing registration forms, basic program information, faculty location/contact info, and other relevant info.
• Assists early college (EC) students with application, placement, enrollment, and registration processes. Assists in communication and reports to EC students' home high schools.
• Assists with dissemination of purchased textbooks for students at Niles campus.
• Makes advising appointments and follows up (reminder calls and appointment management.)
• Instructs students in use of technology to obtain and submit information (admissions applications, degree audits, course registrations, financial aid accounts, financial accounts, personal data, drop/add/withdrawal, and changes in major.)
• Develops and executes calendar of student engagement events and support activities.
• Assists students, staff, and K12 partners with early middle college ( EMC ) and dual enrollment registration processes and timelines.
• Helps with BTC project management, like apprentice tracking and employer outreach databases.
• Registers students for academic and short-term training classes.
• Assists students with payment processes.
• Provides financial aid info and assists students with financial aid forms, like FAFSA and Federal Direct Loan Applications. Collects financial aid documents such as verification request forms and tax returns. Assists with questions or issues by use of Banner financial aid screens.
• Assists with student tracking system.
• Assists with preparation of schedule of LMC classes at Bertrand Innovation Center.
• Responds to faculty requests for help with classes, technology, or processes. Provides clerical support, material preparation, and general assistance to faculty and staff.
• Evaluates and enters data and produces reports when requested.

Other Duties

• Other duties as assigned.

Job Specifications

Associate degree and excellent word processing and spreadsheet experience required. Strong interpersonal, organizational, and customer service skills. Ability to multi-task in a busy public environment. Understanding of data confidentiality and security.

Positions at Lake Michigan College require regular and predicable on-site attendance as an essential job functions. Under certain circumstances, College may consider alternative work arrangements and will do so in compliance with and according to parameters outlined in College's Flexible Scheduling and Remote Work Options policy.

Hiring Range: $18.00 - $20.60

Contact Human Resources at [e-mail].