Coordinator, Testing & Tutoring Services (Part-time)

Lake Michigan College; Benton Harbor (MI); On-site; USD 25,000 - 28,000; Part time

Job summary

Lake Michigan College in Benton Harbor, Michigan, seeks a part-time Testing Services Coordinator to oversee testing coordination across campuses. The role emphasizes security, accuracy, and timely delivery of high-stakes placement, certification, and national/international tests.

You will collaborate with faculty and staff, maintain testing materials and databases, schedule proctoring, and support accommodations. At least an associate’s degree and strong interpersonal skills are required.

Qualifications

• Associate’s degree and ability to operate office and computer equipment and data systems.
• Experience in an educational environment preferred.

Responsibilities

• Schedule, administer and proctor high-stakes testing with integrity.
• Ensure security of test materials and verify identity of applicants.
• Maintain certifications for testing platforms and back up teammates.
• Communicate with faculty, staff, and students to ensure delivery of testing services.
• Use student info databases and prepare Testing Services reports.
• Prepare testing materials, inventory supplies, and organize facilities.
• Coordinate testing appointments and duties for proctors; manage workflow.
• Enforce test security policies before, during, after testing.
• Coordinate services for accommodations as requested.
• Answer calls, schedule appointments, greet clients, provide information, and manage data.
• Provide exemplary customer service to all stakeholders.

Skills

Interpersonal skills

Detail orientation

Organizational skills

Customer service

Education

Associate's degree

Job description

Department

Testing and Tutoring

Classification

Non-Exempt

If 'Classified,' 'Facilities,' or 'On-call,' hours per week

25 hours per week

Full or Part-time

Part Time

Job Summary

Coordinates testing services at all Lake Michigan College campuses.

College Intro

Lake Michigan College, located in Benton Harbor, Michigan, is a vibrant community college committed to providing high-quality education and fostering a supportive learning environment. The college offers a diverse range of programs and degrees, including associate degrees, certificates, and transfer programs designed to help students achieve their academic and career goals. With modern facilities, experienced faculty, and a strong focus on student success, Lake Michigan College prepares students for a variety of careers and further education opportunities. Whether you’re looking to start your college journey, enhance your skills, or explore new career paths, Lake Michigan College provides the resources and support needed to succeed.

Essential Functions

• 1. Works together with other team members to schedule, administer and proctor high-stakes placement, certification, out-of-class, and national/international standardized testing for LMC courses, other colleges, institutions, and professional organizations, with the highest integrity.
• 2. Ensures security of test materials; verifies eligibility and identity of testing applicants; troubleshoots computer equipment and software.
• 3. Maintains individual certifications for all testing platforms administered in the department; supports and serves as backup for other team members.
• 4. Communicates with faculty, staff, and students to ensure timely, secure, accurate and consistent delivery of testing services; coordinates with complementary services offered in other departments.
• 5. Understands and uses student information databases and related program platforms and prepares reports for Testing Services.
• 6. Prepares and organizes testing materials in accordance with individual testing requirements and with established testing protocol and guidelines; inventory and distribute testing materials and supplies; develops seating plans; assigns proctoring duties and prepares testing facilities.
• 7. Coordinates testing appointments and assigns proctor duties to ensure adequate coverage and efficient workflow; disseminates information about service schedule.
• 8. Assist in the enforcement of test security policies and procedures before, during, and after testing.
• 9. Coordinates services for students with accommodation needs as requested by Student Wellbeing and Accessibility.
• 10. Answer telephones, schedule appointments, greet test clients, provide information and materials, and answer questions; operate office and computer equipment, perform data processing and maintain record databases using a variety of computer software programs.
• 11. Provides exemplary customer service to all stakeholders.

Other Duties

• 1. Performs other duties as assigned.

Job Specifications

Associate’s degree and operate office and computer equipment, perform data processing and maintain record databases, using a variety of computer software of computer software programs. Experience in an educational environment preferred. Successful candidates will have excellent interpersonal skills, strong detail and organizational skills. Duties are performed primarily in person on the main campus with occasional travel to other LMC campuses or partner locations. This is a year-round part-time position.

Positions at Lake Michigan College require regular and predicable on-site attendance as an essential job function. Under certain circumstances, the College may consider alternative work arrangements and will do so in compliance with and according to the parameters outlined in the College’s Flexible Scheduling and Remote Work Options policy.

Hiring Range

Hiring Range: $18.00 - $20.60

For questions, contact HR at [e-mail].