General Virtual Assistant

Oneasia Marketing; United States; Remote; USD 36,000 - 54,000; Full time

Job summary

OneAsia Marketing is seeking a reliable General Virtual Assistant to support daily operations, email and calendar management, customer inquiries, and basic content support.

You will handle administrative tasks across time zones, manage documents in Google Drive, and assist with light design tasks using Canva. This remote role requires strong English communication and meticulous organization.

Qualifications

• 1–3+ years of experience as a Virtual Assistant, Administrative Assistant, or Executive Support.
• Excellent written and spoken English skills.
• Proficiency with core remote tools including Slack, Zoom, Email, Google Workspace or Microsoft Office 365, and project management tools.

Responsibilities

• Inbox & Calendar Management: Screen, organize, and reply to emails; schedule meetings and manage appointments across time zones.
• Customer Support: Answer basic customer inquiries via email or chat with a professional and helpful tone.
• Administrative Support: Data entry, file organization (Google Drive / Dropbox), invoice tracking, and preparing basic documents/reports.
• Social Media & Content Support: Basic scheduling of social media posts, simple graphic creation with Canva, and basic web updates (if applicable).
• Research & Logistics: Conduct online research, book travel arrangements, and coordinate vendor/client follow-ups.
• Process Improvement: Standardize recurring tasks into simple standard operating procedures (SOPs).

Skills

English communication

Time management

Tools

Slack

Zoom

Email

Google Workspace

Microsoft Office 365

Asana

Trello

ClickUp

Notion

Canva

Buffer

Hootsuite

Job description

We are seeking a reliable, proactive, and detail-oriented General Virtual Assistant to support our daily business operations. In this role, you will handle a mix of administrative tasks, email and calendar management, customer inquiry handling, and basic digital content support.

Key Responsibilities

• Inbox & Calendar Management: Screen, organize, and reply to emails; schedule meetings and manage appointments across time zones.
• Customer Support: Answer basic customer inquiries via email or chat with a professional and helpful tone.
• Administrative Support: Data entry, file organization (Google Drive / Dropbox), invoice tracking, and preparing basic documents/reports.
• Social Media & Content Support: Basic scheduling of social media posts, simple graphic creation (e.g., via Canva), and basic web updates (if applicable).
• Research & Logistics: Conduct online research, book travel arrangements, and coordinate vendor/client follow-ups.
• Process Improvement: Standardize recurring tasks into simple standard operating procedures (SOPs).

Qualifications & Requirements

• Experience: 1–3+ years of experience as a Virtual Assistant, Administrative Assistant, or Executive Support.
• Communication: Excellent written and spoken English skills.
• Tech Tech Savvy: Proficiency with core remote tools:
• Communication: Slack, Zoom, Email
• Workspace: Google Workspace (Gmail, Docs, Sheets) or Microsoft Office 365
• Task Management: Asana, Trello, ClickUp, or Notion (a plus)
• Basic Design/Media: Canva, Buffer/Hootsuite (a plus)
• Equipment & Environment:
• High-speed, reliable internet connection (minimum [e.g., 25 Mbps]).
• Laptop/Desktop with up-to-date specs and a working webcam/headset.
• Quiet, dedicated workspace.
• Key Traits: Self-motivated, highly organized, strong attention to detail, and trustworthy with confidential information.