General Office Clerk/Assistant

Alsco; New Castle (DE); On-site; USD 30,000 - 50,000; Full time

Job summary

Alsco Uniforms seeks an Office Clerk to manage daily business transactions and support various clerical tasks. In this role, you'll be responsible for payment processing, customer communication, and maintaining office data accuracy. Join a renowned company that values growth and offers competitive benefits in an inclusive work environment.

Benefits

401K Plan with Company Match

Medical, Dental, Vision

Life Insurance, Disability Insurance

Career Advancement

Learning & Development Opportunities

Qualifications

• Minimum of 2 years broad office experience.
• Proficient in data entry and Excel.
• Good verbal and written communication skills.

Responsibilities

• Process customer payments according to company policy.
• Maintain accurate records and reports.
• Communicate with customers about payment arrangements.

Skills

Organization

Multi-tasking

Communication

Education

High school graduation

Tools

Microsoft Excel

Microsoft Word

Job description

Classification:
Non-Exempt

We are Alsco Uniforms. We’ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It’s our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them.

Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We’re seeking driven professionals with ambition to grow within our company. We’d love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development.

Join our team and build your career with Alsco Uniforms!

Job Summary:
The Office Clerk is responsible to the Office Manager for daily processing of company business transactions. This position may be assigned one or more clerical tasks as needed. Some of those tasks may include keypunching for routes, filing, some customer service or a variety of like tasks. Performs other tasks as needed.

Our full-time employees enjoy:

401K Plan with Company Match

Medical, Dental, Vision, FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Choice of Global Cash Card or Direct Deposit

Career Advancement

Learning & Development Opportunities

Inclusive and Diverse Team Environment

Essential Functions:

- Perform tasks such as reconciliations, daily deposits, Customer master maintenance, daily revenue calculation, daily branch journal, Branch item maintenance, bank statements, fixed asset reports, accrual reconciliations, property and sales tax reporting, A/P, A/R.
- Process customer payments according to company policy
- Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments.
- Provide regular communication to management regarding the status of account collections.
- Organize a recovery system and initiate collection efforts.
- Communicate with customers via phone, email, mail or in-person to make payment arrangements on delinquent accounts.
- Fax or email invoices to customers for payment.
- Accurate and timely computer data entry.
- Excellent communication skills whether in person or through phone calls.
- Participate in office training, cross train in office functions.
- Microsoft Excel spreadsheets for reporting
- Filing

Additional Functions:
- Perform other office functions as needed.

Qualifications:
- Demonstrated good computer experience or ability to learn quickly is necessary
- Experience with data entry and adding machine
- Proficient in Excel and Microsoft Word
- Great organization and multi-tasking skills: detail-oriented
- Show successful experience in the ability to press into action collection efforts enthusiastically.
- Minimum of 2 years of broad office experience
- Good verbal and written communication skills in English, ability to comprehend and follow direction.

Education:
- High school graduation or similar experience.

Typical Physical Activity:
- Physical Demands consist of sitting and standing in the company office. Walking, sitting, talking, hearing, speaking, pulling, pushing, occasional lifting of boxes up to 25 lbs., filing, stooping, stoop, reaching, fine dexterity.

Typical Environmental Conditions:
- This is an industrial laundry facility. Employee may be exposed to variations in temperature, odors, humidity, lint and dust if in the plant, but will only be working in typical indoor offices.

Travel Requirements:
- None

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

Alsco is an Affirmative Action/Equal Employment Opportunity Employer.

Revised:4/29/22

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.