General Merchandise Lead - Customer Experience & Growth

Meijer Inc.; Benton Harbor (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Benton Harbor, MI is seeking a Team Member to support operations and provide an exceptional shopping experience. You will lead daily tasks, mentor peers, and help ensure product freshness and accurate pricing. The role emphasizes customer service, teamwork, and adherence to Meijer standards in a fast-paced environment.

You will participate in training, support scheduling, and contribute to a positive, inclusive store culture while handling register duties and light equipment as needed.

Qualifications

• Passion for customer service and engagement.
• Excellent verbal and written communication.
• Retail or customer service experience preferred.
• Ability to influence others and build rapport.

Responsibilities

• Engage peers to provide the best possible shopping experience for customers.
• Communicate with team members and assign daily work tasks.
• Mentor and coach team members to meet customer service and sales goals.
• Assist in training new team members and cross-training.
• Assist with department scheduling to improve customer service and store profitability.
• Ensure freshness and rotation of products.
• Guide the team in food safety standards and safe work practices.
• Lead ordering, receiving, stocking, pricing, and product display where applicable.
• Participate in period-end inventories and support Meijer culture of diversity and inclusion.

Skills

Customer service

Verbal communication

Written communication

Leadership

Team mentoring

Scheduling

Retail experience

Interpersonal skills

Job description

Meijer in Benton Harbor, MI is seeking a Team Member to support operations and provide an exceptional shopping experience. You will lead daily tasks, mentor peers, and help ensure product freshness and accurate pricing. The role emphasizes customer service, teamwork, and adherence to Meijer standards in a fast-paced environment.

You will participate in training, support scheduling, and contribute to a positive, inclusive store culture while handling register duties and light equipment as needed.