General Merchandise Lead — Champion Customer Experience

Meijer Inc.; Tilton (IL); Vor Ort; USD 25.000 - 27.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Medical/dental/vision

And more!

Zusammenfassung

Meijer Inc. is looking for a dedicated team member to support daily operations in-store. You will guide peers to deliver an exceptional shopping experience, assign daily tasks, and mentor staff to meet customer-service and sales goals.

The role emphasizes training, rotation, and adherence to safety standards in a dynamic retail environment. Join a team focused on diversity, equity, and inclusion while contributing to store profitability and excellent customer care.

Qualifikationen

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.

Aufgaben

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

Kenntnisse

Customer service

Verbal and written communication

Retail experience

Team mentoring/coaching

Training and onboarding

Customer engagement

Ability to lift/carry/product handling

Jobbeschreibung

Meijer Inc. is looking for a dedicated team member to support daily operations in-store. You will guide peers to deliver an exceptional shopping experience, assign daily tasks, and mentor staff to meet customer-service and sales goals.

The role emphasizes training, rotation, and adherence to safety standards in a dynamic retail environment. Join a team focused on diversity, equity, and inclusion while contributing to store profitability and excellent customer care.