General Merchandise Pickup Lead — Customer Experience

Meijer; Livonia (MI); Vor Ort; USD 42.000 - 52.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Zusammenfassung

Meijer seeks a store-leadership professional to guide daily operations, mentor team members, and ensure an exceptional customer experience across checkout and operations areas.

You will schedule, train, and coach staff to meet sales goals and uphold Meijer standards, while fostering an inclusive environment and maintaining product freshness, safety, and accurate pricing. This role emphasizes hands-on leadership with direct impact on customer experience.

Qualifikationen

• Customer service experience preferred.
• Strong communication skills, both verbal and written.
• Ability to influence others and build rapport with customers and teammates.

Aufgaben

• Provides direction related to operations, processes, and conditions of their area.
• Plans, guides, and empowers team members in the day-to-day operation of the department.
• Sets example for those in their department by modeling exceptional customer experience.
• Possesses the ability to help achieve department goals and influence peers to create a continued winning strategy.
• Engages peers to provide the best possible shopping experience for customers, including checkout experience.
• Communicates with team members and assigns daily work tasks.
• Mentors and coaches other team members to exceed sales goals and Meijer standards.
• Supports training new team members and cross-training high potential talent.
• Collaborates with leadership on department schedule writing to improve engagement and profitability.
• Ensures freshness of products via rotation and dating policies.
• Guides the team in food safety and safety policies.
• Leads in ordering, receiving, stocking, pricing, and product display where applicable.
• Fosters an inclusive Meijer culture, valuing diversity and inclusion.
• Operates a register and handles cash when needed.
• Operates powered equipment where applicable.
• Participates in period end inventories.
• May lead other departments in store as needed.
• Performs other duties as assigned.

Kenntnisse

Passion for customer service

Initiates interactions

Excellent verbal and written\ncom­muni

Creative thinking

Influence others

Rapport building

Execute plans

Inclusive environment

Jobbeschreibung

Meijer seeks a store-leadership professional to guide daily operations, mentor team members, and ensure an exceptional customer experience across checkout and operations areas.

You will schedule, train, and coach staff to meet sales goals and uphold Meijer standards, while fostering an inclusive environment and maintaining product freshness, safety, and accurate pricing. This role emphasizes hands-on leadership with direct impact on customer experience.