General Manager, Vision Care Clinic — Growth & Leadership

MyEyeDr; Milford (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonuses & commissions

Medical & dental coverage

Vision coverage

401(k) with company match

Paid time off and holidays

Associate discounts

Job summary

MyEyeDr. Milford, OH is seeking a General Manager to lead an optical care office with a patient-first focus.

You will own patient experiences, financial P&L, people development and daily operations, partnering with doctors, vendors, and a dedicated team to deliver exceptional eyecare and a best-in-class store experience. The role requires evening and weekend shifts, strong leadership, and a servant leadership style.

Qualifications

• Undergraduate degree or relevant years of experience in a management position (Retail/Hospitality strongly preferred).
• 2+ years in a leadership facing role serving as the main decision maker.
• Experience leading two or more employees to help achieve sales and operational objectives.
• Experience driving business and sales operations in a complex, customer-facing, fast-paced environment.
• Effective communicator, detail oriented and a strong leader that demonstrates the values of MyEyeDr.
• A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit.
• Willing to learn about industry, product, full scope optical office roles, and services.
• A natural leader with the ability to coach and inspire team members.
• Team player who is willing to collaborate with all to provide the best patient experience.

Responsibilities

• Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development.
• Have direct responsibility for financial success of your office through managing behaviors that drive KPI performance.
• Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience.
• Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members.
• Maximize Optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availability.
• Lead Doctor of Optometry business partnership and on-going relationship.
• Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients.
• Lead performance and development in partnership with our District Manager for all team members.
• Ensure our optical merchandise meets standards, patient requirements and requests.

Skills

Leadership

Communication

Customer service

Retail management

Financial acumen

Education

Bachelor's degree or equivalent experience

Tools

POS systems

Job description

MyEyeDr. Milford, OH is seeking a General Manager to lead an optical care office with a patient-first focus.

You will own patient experiences, financial P&L, people development and daily operations, partnering with doctors, vendors, and a dedicated team to deliver exceptional eyecare and a best-in-class store experience. The role requires evening and weekend shifts, strong leadership, and a servant leadership style.