Eyecare Office Leader: Drive Growth & Patient Experience

MyEyeDr; Indianapolis (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonuses and commission

Medical and dental coverage

401(k) with company match

Paid time off and holidays

Job summary

MyEyeDr. is seeking a General Manager to lead an ophthalmic practice, driving patient experiences, financial performance, and team development. You will partner with doctors and staff to deliver exceptional eyecare while maintaining operational excellence.

The role requires directing office operations, ensuring service standards, and coaching team members. Evening and weekend shifts may be required as part of our leadership responsibilities.

Qualifications

• Requires undergraduate degree or equivalent management experience (Retail/Hospitality preferred).
• Proven ability to lead teams and manage performance in a fast-paced, customer-facing environment.
• Strong communicator with a focus on service excellence and operational results.

Responsibilities

• Build and develop a purpose-driven team through recruitment, onboarding and ongoing training.
• Own the financial success of the office through KPI-driven performance.
• Collaborate with doctors, home office, and staff to ensure a seamless patient experience.
• Coach and mentor team members and other office leaders in real time to improve outcomes.
• Lead Doctor of Optometry partnerships and manage ongoing relationships.
• Ensure HR policies and compliance support a safe, productive work environment.

Skills

Team leadership

Communication

Customer service

KPI management

Education

Undergraduate degree or relevant years of management experience

Job description

MyEyeDr. is seeking a General Manager to lead an ophthalmic practice, driving patient experiences, financial performance, and team development. You will partner with doctors and staff to deliver exceptional eyecare while maintaining operational excellence.

The role requires directing office operations, ensuring service standards, and coaching team members. Evening and weekend shifts may be required as part of our leadership responsibilities.