General Manager - Growth, Training & Bonuses

Dunkin' Donuts; Wisconsin Dells (WI); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Health Benefits

401k and 401K matching

Short and Long Term Disability

Flexible Spending Account

Life Insurance

Paid time off

Paid training

Scholarship Opportunities

Job summary

Dunkin' Donuts is seeking motivated General Managers to lead teams across Wisconsin, Minnesota and Michigan. The role focuses on building a safe, guest-focused culture and ensuring consistent brand standards, while overseeing recruitment, training and daily operations.

You will manage staffing, coaching, and cost controls, with a structured progression from Management Trainee to General Manager, plus a broad benefits package and performance bonuses.

Qualifications

• Previous leadership experience in retail, restaurant or hospitality.
• Ability to train, develop and coach restaurant teams.
• Strong guest-focused mindset and communication skills.

Responsibilities

• Maintain a safe, secure, and healthy environment following safety and sanitation standards.
• Ensure Brand standards, recipes and systems are prepared and executed consistently.
• Create and maintain a guest-focused culture in the restaurant.
• Recruit, hire, onboard and develop restaurant team members.
• Coach staff to drive sales, profitability and guest satisfaction.
• Review guest feedback and implement action plans for improvement.
• Lead training for new products and marketing initiatives.
• Control costs and assist with budgeting and financial reporting.
• Prepare weekly schedules and ensure shifts meet guest demand.

Skills

Leadership experience

People management

Training & development

Customer service

Job description

Dunkin' Donuts is seeking motivated General Managers to lead teams across Wisconsin, Minnesota and Michigan. The role focuses on building a safe, guest-focused culture and ensuring consistent brand standards, while overseeing recruitment, training and daily operations.

You will manage staffing, coaching, and cost controls, with a structured progression from Management Trainee to General Manager, plus a broad benefits package and performance bonuses.