General Manager Surprise AZ

Mountain Mike's Pizza, LLC; California (MO); On-site; USD 45,000 - 55,000; Full time

Job summary

Mountain Mike's Pizza, LLC is seeking a General Manager in California to oversee restaurant operations, staff management, and guest satisfaction. The role requires at least 5 years of restaurant management experience and strong leadership skills.

The selected candidate will be responsible for directing operations, implementing effective strategies, and ensuring compliance with health and safety regulations. The position offers a salary of $50,000 per year, with flexible working hours including evenings and weekends.

Qualifications

• Minimum of 5 years of experience in restaurant management.
• Proficiency in industry-standard software for reservations and financial management.
• Strong understanding of P&L statements and budgeting processes.

Responsibilities

• Direct restaurant operations for optimal performance.
• Lead and train staff to ensure excellent service.
• Handle customer complaints to maintain satisfaction.
• Ensure compliance with health and safety regulations.

Skills

Leadership Skills

Financial Management

Customer Service

Organizational Skills

Tools

Restaurant Management Software

Job description

Future Opening: General Manager Surprise AZ

Full Time • Mountain Mike's Pizza

Essential Duties and Responsibilities

Operational Leadership

• Direct comprehensive restaurant operations, ensuring optimal performance across all service areas.
• Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management.
• Develop and implement effective sales and profitability strategies.

Leadership and Staff Management

• Lead, inspire, and train staff to promote a culture of high performance and exceptional customer service.
• Manage shift operations, including scheduling, staff training, and performance evaluation.
• Create and maintain a positive and productive work environment for all employees.
• Oversee financial activities including budgeting, P&L management, cash handling, and financial reporting.
• Manage inventory, control costs, and execute accurate liquor inventory assessments to track variances.

Guest Experience and Compliance

• Handle customer complaints and resolve issues, ensuring guest satisfaction and repeat business.
• Collaborate with kitchen staff to develop menus that meet market demand and seasonal trends.
• Monitor customer feedback and implement necessary operational improvements to enhance the dining experience.
• Ensure strict compliance with all health and safety regulations, including food safety standards.

Regulatory and Administrative Responsibilities

• Maintain full compliance with local, state, and federal regulations concerning health, safety, and employment.
• Handle HR issues and communicate effectively on urgent matters.
• Regularly review and update compliance protocols and staff training to meet industry standards.

General Functions & Responsibilities

• Actively participate in community events and foster relationships with local businesses and stakeholders.
• Ensure the efficient operation of private event segments, enhancing service delivery and guest satisfaction.
• Perform other duties as assigned, providing flexible and responsive leadership.

Requirements

• A minimum of 5 years of experience in restaurant management, with extensive knowledge of restaurant operations.
• Demonstrated proficiency in using industry-standard software and systems for reservations, scheduling, and financial management.
• Strong leadership skills, with a proven track record of developing successful teams and implementing operational best practices.
• Excellent organizational, communication, and interpersonal skills, capable of managing multiple priorities in a high-paced environment.
• Deep understanding of P&L statements, budgeting processes, and cost control measures.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Must possess a current food safety certification and remain knowledgeable about the latest food and beverage regulations.

Compensation: $50,000 per year