GENERAL MANAGER

Eat Up Drive In; Phoenix (AZ); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Employee Discounts

Job summary

Eat Up Drive In is seeking a General Manager to lead daily operations at our Phoenix location. You will oversee FOH and BOH activities, ensure top-notch guest experiences, and drive profitability through staff leadership and streamlined processes.

The role requires open availability (days/nights/weekends), a high school diploma or equivalent, and relevant food-handling certification. Competitive salaried position with NOI bonus and benefits after the intro period.

Qualifications

• High School Diploma or equivalent.
• Maricopa County Food Handler's Certification, ServSafe Certification preferred
• Must have open availability including days/nights/weekends.

Responsibilities

• Direct the daily operations of the establishment in accordance with company policies.
• Maintain exceptional guest experiences and ensure efficient, profitable operations.
• Hire and train employees; motivate and coach staff; work as a team to complete tasks.
• Handle customer issues professionally and manage conflicts.
• Track orders, inventory, invoices, scheduling, payroll, and other clerical tasks.
• Balance cash drawers and prepare/execute accurate cash deposits.
• Open and close the restaurant properly each day.

Skills

Leadership

Staff training

Customer service

Operations management

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

GENERAL MANAGER

FULLTIME Phoenix, AZ, US

24 days ago Requisition ID: 1055

Salary Range: $55,000.00 To $60,000.00 Annually

Eat Up is an Arcadia neighborhood restaurant serving homestyle classics and today’s favorites made from scratch daily. Some menu items include: wood fired citrus chicken, braised short ribs, salads, sandwiches, traditional and vegan chili, baked potatoes, and of course, something for the kiddos. The restaurant has 1 drive thru lane, curbside pickup, 14 indoor seats, and 28 patio seats.

General Manager

Our General Manager is responsible for directing the daily operations and activities of the establishment in accordance with all policies and procedures, including but not limited to: customer relations, staffing, training, product inventory, presentation and delivery, and restaurant maintenance.

Exceptional guest experiences are the priority, while ensuring the venue is running efficiently and profitably by implementing and upholding procedures and expectations for both FOH and BOH staff.

*Full Time position, Salaried and NOI Bonus. Management positions require open availability, including days/nights/weekends.

Essential Duties and Responsibilities:

Make sure the restaurant meets or exceeds company standards with regards to cleanliness, neatness, and customer experience.

Adhere to company policies and health, safety and employment standards.

Hire and train employees.

Motivate and coach staff. Work as a team player to support each employee in completing their tasks.

Handle customer issues and manage conflicts professionally.

Track and complete operational and clerical tasks such as: orders, inventory, invoices, scheduling, payroll, etc.

Maintain fast, accurate service, ensure an excellent guest experience, and make sure all products are consistent with company standards.

Use the company cash register accurately and maintain proper control of company assets.

Balance cash drawers and prepare/execute accurate cash deposits.

Be an exemplary role model in performing all FOH and BOH assignments: runner/frontline coordinator, order taker/dining room attendant, expo, drive thru, drive thru window, drinks and cashier, prep, line cook, expo, etc.

Communicate clearly with the kitchen team and work together to solve problems that may arise (i.e., items that are missing from the ticket, items that need to be ordered, or 86’d items to input in the computer).

Taste test hot well and other food to ensure product is consistent.

Opening the restaurant properly in the morning including but not limited to: helping crew open the FOH, turning on lights, turning on music, unlocking doors, setting up drive thru, and anything else requested byupper management and owners.

Properly close the restaurant at night, including but not limited to: completing staff closing list, counting drawers, locking doors, turning off lights and music, etc.

Requirements:

High School Diploma or equivalent

Maricopa County Food Handler's Certification, ServSafe Certification preferred

Medical, Dental, and Vision Insurance available after first 90 days of employment

Employee Discounts

https://eatupdrivein.com/home

4001 E Indian School Rd, Phoenix, AZ 85018