General Manager

Ncwlife; Wenatchee (WA); On-site; USD 44,000 - 57,000; Full time

Benefits offered by this job

Competitive salary

Employee meal discounts

Paid training

Flexible scheduling

Job summary

Mountain Mike's Pizza – Wenatchee, WA is seeking an experienced General Manager to lead daily restaurant operations with a hands-on, guest-focused approach. You will oversee staffing, training, inventory, quality, and financial performance to drive guest satisfaction and profitability.

The ideal candidate has 3–5 years in restaurant management, strong leadership, and a proven track record in team development and problem solving.

Qualifications

• 3–5 years of restaurant management experience required.
• Previous GM or AGM experience preferred.
• Strong leadership, communication, and organizational skills.
• Experience managing labor, inventory, etc.
• Ability to multitask in a fast-paced environment.
• Excellent customer service and conflict-resolution skills.
• Food Manager Certification and OLCC server permit required.

Responsibilities

• Lead and manage all day-to-day restaurant operations.
• Recruit, hire, train, coach, and develop team members.
• Build weekly schedules while controlling labor costs.
• Ensure outstanding guest service and resolve issues quickly.
• Maintain high standards for food quality, cleanliness, and safety.
• Monitor inventory and control food costs; place orders.
• Oversee financial performance including sales and profitability.
• Handle daily cash, deposits, and reports.
• Ensure compliance with health regulations and policies.
• Foster a positive, respectful workplace culture.
• Provide regular feedback and performance evaluations.
• Support local marketing and community outreach to drive sales.

Skills

Restaurant management

Leadership

Customer service

Conflict resolution

Staff development

Education

Food Manager Certification

OLCC server permit

Tools

Microsoft Office

POS systems

Job description

Mountain Mike's Pizza – Wenatchee, WA

Job Type: Full-time, OPEN UNTIL FILLED

Pay: ($21.00-$27.50) per hour depending on experience and performance) Growth opportunities for increase based on performance and successful management of the restaurant.

Benefits

• Competitive salary
• Employee meal discounts
• Paid training
• Flexible scheduling

Full Job Description

Mountain Mike's Pizza is seeking an experienced, motivated, and customer-focused General Manager to lead the daily operations of our restaurant. The ideal candidate is a hands-on leader with a passion for hospitality, team development, operational excellence, and delivering exceptional guest experiences.

As General Manager, you will oversee all aspects of restaurant operations, including staffing, training, financial performance, inventory management, food quality, customer satisfaction, and compliance with company standards.

Responsibilities

• Lead and manage all day-to-day restaurant operations.
• Recruit, hire, train, coach, and develop team members.
• Build weekly schedules while managing labor costs.
• Ensure outstanding guest service and resolve customer concerns promptly.
• Maintain high standards for food quality, cleanliness, and food safety.
• Monitor inventory levels, place product orders, and control food costs.
• Manage restaurant financial performance, including sales, labor, food costs, and profitability.
• Complete daily cash handling, deposits, and operational reports.
• Ensure compliance with local health department regulations and company policies.
• Create a positive, respectful, and accountable workplace culture.
• Coach employees through regular feedback and performance evaluations.
• Support local store marketing and community outreach initiatives to drive sales.
• Supervise employees and ensure restaurant success.
• Must be available to be on call for emergencies and may require work during nights, weekends, and holidays.

Qualifications

• 3–5 years of restaurant management experience required.
• Previous General Manager or Assistant General Manager experience preferred.
• Strong leadership, communication, and organizational skills.
• Experience managing labor, inventory etc.
• Ability to multitask and make sound decisions in a fast-paced environment.
• Excellent customer service and conflict-resolution skills.
• Basic computer proficiency, including Microsoft Office and POS systems.
• Food Manager Certification (or ability to obtain within required timeframe).
• OLCC server permit required.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 50 pounds.
• Ability to bend, reach, and work in a fast-paced kitchen environment.
• Must be 21 years old or older to serve alcohol and operate machinery.

Schedule

• 8- to 10-hour shifts
• Day shift
• Evening shift
• Weekends as needed
• Holidays as needed

Experience

• Restaurant Management: 2 years (Required)
• General Manager: 1 year (Preferred)

License/Certification

• Food Manager Certification (required)

Work Location

In person

We are an equal opportunity employer.

We are committed to creating an inclusive workplace and welcome applicants from all backgrounds.

Qualified candidates will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Pay: $21.00-$27.50

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person