General Manager

Andy s Pizza; Washington (District of Columbia); On-site; USD 73,000 - 85,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Vision insurance

Job summary

Andy's Pizza is seeking a General Manager in Washington, DC to oversee daily operations at our Union Station location. You will manage guest experience, pizza quality, timely orders, and profitability while maintaining exceptional service.

Responsibilities include leading the management team, optimizing labor and costs, and ensuring food safety. A ServSafe license and strong leadership are required for success in a high-volume environment.

Qualifications

• At least 2 years in restaurant management
• Strong leadership and supervisory abilities
• Excellent organizational and planning skills
• Proficiency with Google Suite and cloud tools
• Ability to work under pressure in a fast-paced environment
• Knowledge of food safety regulations and practices
• Clear communication with staff and management

Responsibilities

• Motivate and develop the management team to meet timing standards
• Maximize profitability by executing the business plan and controlling costs
• Oversee store operations with focus on quality and cleanliness
• Hire and train hourly staff and bartenders; foster growth
• Deliver consistently exceptional guest service and resolve issues proactively

Skills

Leadership

Supervisory skills

Organizational skills

Planning skills

Communication skills

Work under pressure

Food safety knowledge

ServSafe knowledge

Education

High school diploma or equivalent

ServSafe Food Manager License

Alcohol Awareness Certification

Restaurant Managers License

Tools

Google Suite

MarginEdge

Slack

7Shifts

Square

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

Full Time Management Union Station, Washington, DC, US

8 days ago Requisition ID: 1138

Salary Range: $73,000.00 To $85,000.00 Annually

Job Description: General Manager

Position Title: General Manager

Department: In-Store Operations

Reports To: Area Manager

Location: Andy's Pizza DC/MD/VA

About Us

Andy's Pizza is a restaurant group specializing in delicious pizza by the slice. We pride ourselves on our commitment to quality, customer satisfaction, and a vibrant work culture.At Andy's we are curious, accountable, proud, fun, and believe in genuine hospitality (in and out). Andy's Pizza is the proud winner of the World Pizza Championships, winner of Washington City Paper Best Pizza of DC 2 years running and are excited to be included in the Washington Posts Fall Dining Guide. As we continue to expand, we are seeking a dynamic General Manager to oversee the daily operations of our restaurant.

Job Summary

The General Manager is responsible for delivering exceptional guest experience while achieving outstanding pizza quality, on time orders, sales growth, profitability and above all, operational excellence. This role requires experience with restaurant management such asleadership, business management, operations, people development and customer service. This position works closely with the Area Manager to ensure all store operations are consistently exceeding expectations.

Key Responsibilities

• Leadership
  • Motivate and inspire the team to deliver all orders according to timing standards
  • Lead the development of the management team
  • Ensure a safe work environment by implementing and monitoring safety programs and compliance with regulations
  • Evaluate employee performance based on clear standards, holding individuals accountable for their roles
• Business Management
  • Maximize profitability by executing the business plan, controlling costs, and utilizing forecasting tools
  • Implement company-wide marketing programs and develop local strategies to drive sales
  • Execute and deliver all carry out and delivery orders with the assistance of 3rd Party partners and internal sales associates
  • Forecast sales and project labor for scheduling purposes to meet store budgets
  • Conduct business with fairness, adhering to legal requirements, and maintaining ethical practices
• Operations
  • Oversee all pizzeria operations, maintaining the highest standards of quality, food service and cleanliness
  • Collaborate with Kitchen Manager and back-of-house team to deliver outstanding pizzas
  • Efficiently manage labor resources while delivering exceptional service
  • Execute the Retail Wine and Beer program, through weekly tasting events
  • Uphold food safety, handling, and sanitation requirements to ensure the well-being of employees and customers
• Hiring & People Development
  • Hire friendly individuals who embody our commitment to delivering a best-in-class product and excellent service
  • Utilize training programs to enhance employee performance and customer service
  • Foster the skills, knowledge, and career growth of all employees, creating a positive work environment
  • Conduct on-going training programs to inform and teach all hourly team members and bartenders about product offerings
  • Identify and develop talent within the team, providing opportunities for advancement
• Customer Service
  • Provide a consistently exceptional customer service experience, ensuring total customer satisfaction
  • Respond promptly and positively to customer concerns, proactively resolving potential issues
  • Maintain a professional demeanor, leading by example
  • Enable the team to achieve the goal of being every guest's "Favorite Neighborhood Pizza Shop"

Qualifications

• Minimum 2 years' experience in management roles
• Strong leadership and supervisory skills
• Excellent organizational and planning skills
• Experience with Google Suite (Gmail, Google Sheets, Google Drive) and the ability to learn other cloud-based programs
• Ability to work under pressure in a fast-paced environment
• Strong knowledge of food safety regulations and industry best practices
• Strong communication skills and ability to work effectively with staff and management
• High school diploma or equivalent
• Ability to attain a ServSafe Food Managers License, Alcohol Awareness Certification and Restaurant Managers License

Preferred Skills

• Hospitality or business degree
• Experience with industry specific platforms: MarginEdge, Slack, 7Shifts, Square
• Full-service experience and/or bar program experience
• Salary range: $73,000 - $85,000
• Monthly bonus eligible
• Health, dental, and vision insurance - Kaiser Permanente and Delta Dental & Vision - Eligible after 30 days of employment
• 401(k) plan with a 4% company match, eligibility after 1 year of employment
• 120 hours PTO, eligibility after 45 days of employment
• Employee discounts on food and beverages
• Opportunities for growth and advancement within the company