Server- Sortinos

Kalahari Resorts & Conventions; Alabama; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) matching

Paid time off

Holiday compensation

Employee appreciation events

Education assistance

Discounts at all resorts

Career growth opportunities

Job summary

Kalahari Resorts & Conventions in Wisconsin Dells, WI, invites you to join a team that delivers unforgettable experiences. As America’s largest indoor waterpark family, we offer world-class dining, spa, entertainment, and convention services.

As a Server at Sortino's Italian Restaurant, you’ll deliver friendly, timely service, participate with the team, and embody the Promise to Lead with Love. Pay starts at $2.13/hour plus tips, with benefits and growth opportunities.

Qualifications

• Must be at least 18 years of age.
• General food and beverage knowledge and at least 1 year front-of-house experience preferred.
• Ability to operate Micros terminal, Phone system, POS system, and beverage dispenser.
• Bi-lingual skills preferred but not required.

Responsibilities

• Greet guests, inform them of specials, provide menu tours, and recommend items.
• Take food and beverage orders and enter into POS system.
• Deliver orders to tables in a timely manner with proper service.
• Assist fellow team members to ensure smooth dining operations.
• Provide friendly, responsive service at all times.

Skills

Front-of-house experience

Bilingual

Micros terminal

POS system

Phone system

Beverage dispenser

Tools

Micros terminal

POS system

Phone system

Beverage dispenser

Job description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Server- Sortino's

Kalahari Resorts & Conventions is seeking a Server for Sortino's Italian Restaurant. In this role, you will provide friendly, responsive service to create a beyond expectation dining experience for all guests. To actively participate as a team and use core values and service expectations listed in the Kalahari Promise daily.

As part of our team, you’ll embody our Promise to Lead with Love. You’ll provide attentive, personalized service, ensuring that food and beverage orders are delivered accurately and promptly. You’ll work collaboratively with the team to maintain a smooth workflow and a positive, efficient dining environment.

Pay Rate - $2.13/Hr + Tips

Key Responsibilities

• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Greet guests, inform them of specials, provide menu tours, and recommend items you genuinely feel guests will enjoy and menu changes.
• Take food and beverage orders from guests, enter orders into the point-of-sale system which relays orders to the kitchen and bar.
• Delivery food and beverage orders from kitchen and bar with appropriate service trays to guests in a timely manner.
• Be ready and willing to assist fellow associates (servers, bussers, host/hostess, and management) as situations rise.

What We’re Looking For

• Must be at least 18 years of age.
• General food and beverage knowledge, involving at least 1 year of front-of-the-house operations, is preferred.
• Ability to operate a Micros terminal, Phone system, POS system, and beverage dispenser.
• Bi-lingual skills are preferred but not required.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.