General Manager: Scale a High-Performance Auto Care Shop

Stress-Free; Fairfield (CA); On-site; USD 105,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Leadership training and development

Advancement opportunities

Job summary

Stress Free Auto Care is seeking a General Manager to own the shop's performance across revenue, profitability, people, and customer experience. You may currently run a store, branch, department, or business, and you’ll build a scalable operation as we grow.

You’ll lead hiring, coaching, and development, drive revenue growth and cost control, and develop leaders capable of taking on more responsibility across larger-scale operations.

Qualifications

• Experience leading a store, branch, department, or business against measurable financial and operating goals.

Responsibilities

• Own shop revenue, profitability, and overall financial performance.
• Own and work toward an individual revenue attainment goal in addition to the store’s overall revenue target.
• Develop and execute strategies to grow sales, improve retention, expand customer value, and create new revenue opportunities.
• Use financial and operating data to identify trends, diagnose performance gaps, and take action.
• Manage labor, margins, expenses, and shop resources in support of sustainable business performance.
• Build, lead, and retain a high-performing team with clear expectations and consistent accountability.
• Own hiring, onboarding, coaching, performance management, and employee development.
• Develop Assistant General Managers and other future leaders who are capable of taking on greater responsibility.
• Address underperformance quickly while recognizing and developing strong performers.
• Own day-to-day shop execution across workflow, staffing, productivity, quality, and customer experience.
• Maintain strong standards around repair quality, safety, customer concerns, damages, and comebacks.
• Deliver sustained revenue and profitability growth.
• Build teams that consistently perform against clear expectations.
• Develop strong leaders and create bench strength for future growth.
• Improve customer loyalty, retention, and long-term business value.
• Use KPIs and financial data to anticipate issues and make sound business decisions.
• Build an operation that performs through strong people, systems, and standards not constant GM intervention.

Skills

Revenue growth

P&L management

Leadership

People development

Data-driven decisions

Job description

Stress Free Auto Care is seeking a General Manager to own the shop's performance across revenue, profitability, people, and customer experience. You may currently run a store, branch, department, or business, and you’ll build a scalable operation as we grow.

You’ll lead hiring, coaching, and development, drive revenue growth and cost control, and develop leaders capable of taking on more responsibility across larger-scale operations.