General Manager — Own the Outcome, Scale a High-Impact Auto Shop

Stress-Free

San Diego (CA)

On-site

USD 100,000 - 135,000

Full time

5 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k) with company match
Paid time off
Paid holidays
Leadership training
Professional development
Advancement opportunities

Job summary

Stress Free Auto Care in San Diego seeks a General Manager to own the shop’s revenue, profitability, people, and day-to-day execution. You will build a high-performing team, develop leaders, and scale operations as the business grows, delivering consistent results and exceptional customer experience.

You will drive revenue growth, manage expenses, and develop talent while maintaining top service standards. This leadership role offers advancement opportunities as Stress Free Auto Care expands its

Qualifications

  • Experience leading a store, branch, department, or business against measurable financial and operating goals.
  • Proven success driving revenue growth and improving business performance.
  • Owning or influencing P&L performance including revenue, labor, margins, expenses, and profitability.
  • Demonstrated success hiring, coaching, developing, and holding teams accountable.
  • Ability to develop leaders rather than only managing individual contributors.
  • Strong commercial and operational judgment with data-driven decision making.
  • Bias toward action—identify problems early, build solutions, and stay engaged until results improve.
  • High standards for customer experience, quality, accountability, and execution.

Responsibilities

  • Own shop revenue, profitability, and overall financial performance.
  • Develop and execute strategies to grow sales, improve retention, and expand customer value.
  • Use financial and operating data to diagnose performance gaps and take action.
  • Manage labor, margins, expenses, and shop resources for sustainable performance.
  • Build, lead, and retain a high-performing team with clear expectations.
  • Own hiring, onboarding, coaching, and performance management.
  • Develop Assistant General Managers and other future leaders.
  • Address underperformance quickly while developing strong performers.
  • Own day-to-day shop execution across workflow, staffing, productivity, quality, and customer experience.
  • Identify operational bottlenecks and implement solutions to improve efficiency and turnaround.
  • Maintain standards around repair quality, safety, customer concerns, and repairs.
  • Our strongest General Managers deliver sustained revenue and profitability growth, build teams, and improve customer loyalty.

Skills

P&L ownership
Revenue growth
People development
Data-driven decisions
Operational discipline
Team leadership
Hiring & coaching
Customer experience focus

Job description

Stress Free Auto Care in San Diego seeks a General Manager to own the shop’s revenue, profitability, people, and day-to-day execution. You will build a high-performing team, develop leaders, and scale operations as the business grows, delivering consistent results and exceptional customer experience.

You will drive revenue growth, manage expenses, and develop talent while maintaining top service standards. This leadership role offers advancement opportunities as Stress Free Auto Care expands its

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