General Manager: Scale a High-Impact Auto Care Business

Stress-Free; Campbell (CA); On-site; USD 130,000 - 195,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Leadership development

Job summary

Stress Free Auto Care is seeking a General Manager who will own shop performance across revenue, profitability, people, and customer experience. You may already run a store or department, but this role scales as the company grows.

You’ll set priorities, drive sales, manage expenses, develop talent, and build an operation capable of delivering consistent results. The successful candidate will lead strong teams, implement plans, and advance to broader leadership opportunities as the business

Qualifications

• Experience leading a store, branch, department, or business against measurable financial and operating goals.
• Proven success driving revenue growth and improving business performance.
• Experience owning or influencing P&L performance, including revenue, labor, margins, expenses, and profitability.
• Demonstrated success hiring, coaching, developing, and holding teams accountable.
• The ability to develop leaders rather than simply manage individual contributors.
• Strong commercial and operational judgment with comfort using data to make decisions.
• A bias toward action—you identify problems early, build solutions, and stay engaged until results improve.
• High standards for customer experience, quality, accountability, and execution.

Responsibilities

• Own shop revenue, profitability, and overall financial performance.
• Develop and execute strategies to grow sales, improve retention, expand customer value, and create new revenue opportunities.
• Use financial and operating data to identify trends, diagnose performance gaps, and take action.
• Manage labor, margins, expenses, and shop resources in support of sustainable business performance.
• Build, lead, and retain a high-performing team with clear expectations and consistent accountability.
• Own hiring, onboarding, coaching, performance management, and employee development.
• Develop Assistant General Managers and other future leaders who are capable of taking on greater responsibility.
• Address underperformance quickly while recognizing and developing strong performers.
• Own day-to-day shop execution across workflow, staffing, productivity, quality, and customer experience.
• Ensure the team delivers a consistent sales and service experience built around trust, transparency, urgency, and follow-through.
• Identify operational bottlenecks and implement solutions that improve efficiency, throughput, and customer turnaround.
• Maintain strong standards around repair quality, safety, customer concerns, damages, and comebacks.

Job description

Stress Free Auto Care is seeking a General Manager who will own shop performance across revenue, profitability, people, and customer experience. You may already run a store or department, but this role scales as the company grows.

You’ll set priorities, drive sales, manage expenses, develop talent, and build an operation capable of delivering consistent results. The successful candidate will lead strong teams, implement plans, and advance to broader leadership opportunities as the business