General Manager Ridgeview Plaza

Massage Envy Las Vegas; Reno (NV); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Employer-paid healthcare

Paid time off

Free monthly massage/session

40% off retail

Flexible scheduling

Leadership training

Referral bonus

Job summary

Massage Envy Reno is seeking a General Manager to lead daily spa operations, grow memberships, and nurture a caring team culture. You will oversee scheduling, staffing, inventory, and compliance while delivering exceptional guest experiences.

Ideal candidates have strong leadership, coaching, and sales experience in service industries, with a passion for wellness and team development. Competitive pay and comprehensive benefits support your growth.

Qualifications

• Management or sales experience in spa/salon/service industry.
• Strong leadership and coaching abilities.
• Excellent guest service orientation.

Responsibilities

• Lead by example, coach and celebrate your team's wins.
• Drive membership growth, retail sales, and service quality.
• Manage daily operations including scheduling, inventory, and compliance.
• Build relationships with members, guests, and staff.
• Foster a culture of wellness, teamwork, and professional growth.

Skills

Management experience

Sales experience

Leadership

Coaching

Job description

Lead With Purpose. Grow With Passion. Change Lives Every Day at Massage Envy Reno!

Massage Envy - Ridgeview Plaza
5110 Mae Anne Ave, Reno, NV 89523

About the Role

Are you a natural leader who loves to inspire others to succeed?
At Massage Envy Reno, we support you to be your best while you motivate a team of caring professionals to deliver an excellent experience - helping our members and guests feel their best every day.

As our General Manager, you’ll oversee daily operations, drive membership growth, and create a culture where every employee feels valued, supported, and inspired.

Why You’ll Love It Here

• Competitive pay: $24-25 per hour + bonuses = earning potential up to $60,000 per year
• Employer-paid healthcare: Medical, dental, and vision plans
• NEST for your financial future
• Paid time off for full-time employees
• Free monthly massage, facial, or stretch session
• 40% off all retail products
• Employee referral bonus program
• Flexible scheduling for work/life balance
• Comprehensive training & leadership development

You're a Great Fit If You…

• Have management and/or sales experience (spa, salon, fitness, or service industry preferred)
• Are a motivator and mentor, skilled at coaching and developing teams
• Can handle tough conversations with professionalism and empathy
• Build positive, productive workplace cultures that celebrate success and accountability
• Excel at driving results while maintaining a caring, guest-focused environment

Your Day-to-Day Impact

• Lead by example - coach, motivate, and celebrate your team's wins
• Drive membership growth, retail sales, and exceptional service experiences
• Manage daily operations including scheduling, inventory, and compliance
• Build strong relationships with members, guests, and staff
• Foster a culture of wellness, teamwork, and professional growth

Culture & Support

• Recognition programs (like Manager of the Year)
• Career growth pathways through leadership training
• A caring community that celebrates individuality and shared success

If you're ready to lead a team that helps people feel their best - while building a fulfilling career in wellness - we can’t wait to meet you!

ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for this location, not ME SPE or Massage Envy Franchising, LLC ("MEF"), is the sole employer for all positions posted. Hiring criteria, benefits, and compensation are set by each franchisee and may vary by location.