General Manager Ridgeview Plaza

Massage-Envy; Reno (NV); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Employer-paid healthcare

Paid time off

Free monthly massage/facial/stretch

40% off retail products

Flexible scheduling

Leadership development

Job summary

Massage Envy Reno is seeking a General Manager to lead daily operations, inspire a caring team, and drive membership growth while delivering outstanding guest experiences in our Reno location. You’ll foster a supportive culture, mentor staff, and ensure high standards across service, retail, and wellness initiatives.

The role emphasizes coaching, accountability, and a guest-focused environment, with competitive pay and inclusive benefits for a fulfilling leadership career in wellness.

Qualifications

• Management and/or sales experience in spa/salon/fitness/service industry preferred
• Ability to coach and develop teams
• Strong leadership and guest-focused mindset

Responsibilities

• Lead by example, coach, motivate, and celebrate team wins
• Drive membership growth, retail sales, and exceptional service experiences
• Manage daily operations including scheduling, inventory, and compliance
• Build strong relationships with members, guests, and staff
• Foster wellness, teamwork, and professional growth

Job description

Lead With Purpose. Grow With Passion. Change Lives Every Day at Massage Envy Reno!

Massage Envy - Ridgeview Plaza
5110 Mae Anne Ave, Reno, NV 89523

About the Role

Are you a natural leader who loves to inspire others to succeed?
At Massage Envy Reno, we support you to be your best while you motivate a team of caring professionals to deliver an excellent experience - helping our members and guests feel their best every day.

As our General Manager, you’ll oversee daily operations, drive membership growth, and create a culture where every employee feels valued, supported, and inspired.

Why You’ll Love It Here

• Competitive pay: $24-25 per hour + bonuses = earning potential up to $60,000 per year
• Employer-paid healthcare: Medical, dental, and vision plans
• NEST for your financial future
• Paid time off for full-time employees
• Free monthly massage, facial, or stretch session
• 40% off all retail products
• Employee referral bonus program
• Flexible scheduling for work/life balance
• Comprehensive training & leadership development

You're a Great Fit If You…

• Have management and/or sales experience (spa, salon, fitness, or service industry preferred)
• Are a motivator and mentor, skilled at coaching and developing teams
• Can handle tough conversations with professionalism and empathy
• Build positive, productive workplace cultures that celebrate success and accountability
• Excel at driving results while maintaining a caring, guest-focused environment

Your Day-to-Day Impact

• Lead by example - coach, motivate, and celebrate your team's wins
• Drive membership growth, retail sales, and exceptional service experiences
• Manage daily operations including scheduling, inventory, and compliance
• Build strong relationships with members, guests, and staff
• Foster a culture of wellness, teamwork, and professional growth

Culture & Support

• Recognition programs (like Manager of the Year)
• Career growth pathways through leadership training
• A caring community that celebrates individuality and shared success

If you're ready to lead a team that helps people feel their best - while building a fulfilling career in wellness - we can’t wait to meet you!

ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for this location, not ME SPE or Massage Envy Franchising, LLC ("MEF"), is the sole employer for all positions posted. Hiring criteria, benefits, and compensation are set by each franchisee and may vary by location.