General Manager - Retail Finance & Team Growth

Ccffamilyofbrands; Warner Robins (GA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Paid training

Learning platform

Cross-brand opportunities

Career advancement

Educational reimbursement

Medical insurance

401(k) match

Life and AD&D insurance

Disability & more

Employee discounts

Mental health resources

Discount Marketplace

Paid time off 12 days

Casual dress code

Job summary

TitleMax in Warner Robins, GA is seeking a General Manager to lead store operations, drive revenue, and ensure exceptional customer service. You’ll coach your team, manage daily operations, and uphold compliance in a fast-paced environment.

Our GM role includes hands-on coaching, growth opportunities across eleven brands, and a comprehensive training program designed to equip you with the tools to impact the store, customers, career, and earnings potential.

Qualifications

• A high school diploma or equivalent.
• Minimum two years’ experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
• Excellent verbal and written communication skills.

Responsibilities

• Manage overall store performance by meeting or exceeding Company performance standards.
• Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
• Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
• Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
• Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager.
• Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
• Conduct proper opening and closing procedures and train new staff in keyholder duties.
• Participate in the selection, review, hiring, and retention of new employees.
• Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.

Skills

Leadership

Customer service

Communication skills

Team development

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

TitleMax in Warner Robins, GA is seeking a General Manager to lead store operations, drive revenue, and ensure exceptional customer service. You’ll coach your team, manage daily operations, and uphold compliance in a fast-paced environment.

Our GM role includes hands-on coaching, growth opportunities across eleven brands, and a comprehensive training program designed to equip you with the tools to impact the store, customers, career, and earnings potential.