General Manager - Growth & Service Leader

Community Choice Financial Family of Brands; Springfield (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid on-the-job training

Educational reimbursement

401(k) retirement plan with company-mp

Paid time off 12 days first year

Discount marketplace

Life and AD&D insurance

Jeans and sneakers dress code

Job summary

TitleMax in Springfield, MO is seeking a General Manager to lead store operations, drive revenue growth, ensure compliance, and deliver exceptional customer service.

You will coach a team, implement local marketing strategies, and manage daily activities to maintain top performance. A strong focus on leadership, training, and customer satisfaction is essential for success in this high‑energy, growth‑oriented role.

Qualifications

• High school diploma or equivalent.
• Minimum two years’ supervisory or leadership experience.
• Operations leadership experience.
• Excellent verbal and written communication skills.
• Proficiency with phones, POS, and Microsoft Office.
• Valid driver’s license and auto insurance.
• Must be at least 18 years of age (19 in Alabama).
• Background check required.
• Ability to stand and lift up to 25 pounds.

Responsibilities

• Manage overall store performance by meeting or exceeding Company standards.
• Coach, lead, and develop team to grow revenue and ensure quality service.
• Identify local marketing opportunities and participate in community events to drive growth.
• Evaluate loan/pawn applications and related transactions while assessing risk.
• Ensure compliance with applicable laws and internal policies.

Skills

Leadership

Supervisory experience

Customer service

Communication

POS proficiency

Microsoft Office

Education

High school diploma or equivalent

Associates degree or higher

Tools

POS systems

Microsoft Office

Job description

TitleMax in Springfield, MO is seeking a General Manager to lead store operations, drive revenue growth, ensure compliance, and deliver exceptional customer service.

You will coach a team, implement local marketing strategies, and manage daily activities to maintain top performance. A strong focus on leadership, training, and customer satisfaction is essential for success in this high‑energy, growth‑oriented role.