General Manager, Residential Home Services

Sitreps2steercos; Florida; On-site; USD 180,000 - 220,000; Full time

Job summary

Confidential Space Coast employer seeks a General Manager to own the P&L, lead the service and install teams, and set the growth trajectory for a residential home services brand in Florida.

The on-site role demands a hands-on operator who can recruit, coach, and retain technicians, deploy proven SOPs, ensure compliance, and partner with platform leadership to achieve revenue, margin, and customer satisfaction targets.

Qualifications

• Track record of owning a P&L or running an operation measured on results.
• Leadership of frontline teams and earned trust from crews, technicians, or operators.
• Self-directed operator who finds, installs, and verifies solutions.
• Ability to read the P&L, find leaks, and close them.
• Willing to relocate to Space Coast, Florida.

Responsibilities

• Own full P&L including revenue, gross margin, EBITDA and growth targets.
• Oversee service and install model metrics: bookings, dispatch, productivity, ticket size, close rate, callbacks, and memberships growth.
• Lead service and install managers, dispatchers, CSRs, and field technicians: hire, coach, and hold the bar.
• Recruit, retain, and set pay structure for technicians in a competitive Florida labor market.
• Deploy proven SOPs and ensure adoption rather than assuming it.
• Manage licensing, permitting, safety, and fleet operations.
• Forecast, budget, and performance reviews with platform leadership.

Skills

P&L ownership

Frontline team leadership

Financial fluency

Bias to action

Job description

General Manager, Residential Home Services

Location: Space Coast, Florida (Brevard County). On site.

Compensation: $180,000 to $220,000 base + bonus + long-term incentive

Type: Full time

Confidential search: the company is disclosed to qualified candidates after a mutual NDA.

About the Client

An established residential air conditioning and plumbing brand serving homeowners across Florida's Space Coast. The business is part of a national, private equity-backed home-services platform that brings shared services, proven playbooks, and capital to grow.

About the Role

We are hiring a General Manager to run the business. The seat owns the P&L, the leadership team, and the trajectory of the brand in a market where air conditioning is not optional and growth is steady.

This is an operator's seat. The platform brings the playbooks and the backing. The brand needs a leader who takes ownership of the number, sets the operating standard, holds the team to it, and drives growth.

Industry background is not required. We care about whether you have owned results and led people who do hard, physical work.

Responsibilities

• Full P&L: revenue, gross margin, EBITDA, and growth targets.
• The service and install model: call booking, dispatch efficiency, technician productivity, average ticket, close rate, callbacks, and membership growth.
• Leadership of service and install managers, dispatchers, CSRs, and field technicians: hiring, coaching, and holding the bar.
• Technician recruiting, retention, and pay structure in a competitive Florida labor market.
• Installing the platform playbook: deploying proven SOPs and confirming adoption rather than assuming it.
• Licensing, permitting, safety, and fleet across the service area.
• Forecasting, budgeting, and performance reviews with platform leadership.

Requirements

Must-Haves

• A track record of owning a P&L or running an operation where you were measured on the result, in any industry.
• Leadership of frontline teams. You have led crews, technicians, or operators and earned their trust.
• A self-directed operator's instinct. You find the answer, install it, and verify it worked.
• Financial fluency: you can read the P&L, find the leak, and close it.
• A bias to action and an ownership mentality over reporting activity.
• Based in or willing to relocate to the Space Coast.

Nice-to-Haves

• Multi-site or general management experience in home services, field services, or another service business.
• Prior military leadership followed by civilian operating experience.

Compensation & Benefits

$180,000 to $220,000 base salary, plus an annual bonus and a long-term incentive.