General Manager, Residential Home Services

sitrepsllc; Florida; On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentive

Job summary

sitrepsllc is seeking a General Manager to run the Space Coast residential home services business. This on-site leadership role owns the P&L, leads the leadership team, and drives brand growth in a market where air conditioning is essential.

You will set operating standards, coach managers and technicians, and push for measurable results while deploying proven SOPs and platform playbooks across service and install operations.

Qualifications

• A track record of owning a P&L or running an operation with results.
• Leadership of frontline teams (crews, technicians, or operators).
• Self-directed operator with problem-solving drive.
• Financial fluency: read the P&L, find leaks, close them.
• Bias to action and ownership mentality.
• Based in or willing to relocate to the Space Coast, FL.

Responsibilities

• Own full P&L: revenue, gross margin, EBITDA, and growth targets.
• Oversee the service and install model: bookings, dispatch, ticket size, close rate, and membership growth.
• Lead service/install managers, dispatchers, CSRs, and field technicians: hiring and coaching.
• Recruit, retain, and structure pay for technicians in Florida.
• Install the platform playbook: deploy SOPs and ensure adoption.
• Manage licensing, permitting, safety, and fleet across the area.
• Forecast, budget, and perform performance reviews with platform leadership.

Skills

P&L ownership

Leadership

Operations leadership

Financial fluency

Bias to action

Relocation to Space Coast

Job description

General Manager, Residential Home Services

Location: Space Coast, Florida (Brevard County). On site.

Compensation: $180,000 to $220,000 base + bonus + long-term incentive

Type: Full time

Confidential search: the company is disclosed to qualified candidates after a mutual NDA.

About the Client

An established residential air conditioning and plumbing brand serving homeowners across Florida's Space Coast. The business is part of a national, private equity-backed home-services platform that brings shared services, proven playbooks, and capital to grow.

About the Role

We are hiring a General Manager to run the business. The seat owns the P&L, the leadership team, and the trajectory of the brand in a market where air conditioning is not optional and growth is steady.

This is an operator's seat. The platform brings the playbooks and the backing. The brand needs a leader who takes ownership of the number, sets the operating standard, holds the team to it, and drives growth.

Industry background is not required. We care about whether you have owned results and led people who do hard, physical work.

Responsibilities

• Full P&L: revenue, gross margin, EBITDA, and growth targets.
• The service and install model: call booking, dispatch efficiency, technician productivity, average ticket, close rate, callbacks, and membership growth.
• Leadership of service and install managers, dispatchers, CSRs, and field technicians: hiring, coaching, and holding the bar.
• Technician recruiting, retention, and pay structure in a competitive Florida labor market.
• Installing the platform playbook: deploying proven SOPs and confirming adoption rather than assuming it.
• Licensing, permitting, safety, and fleet across the service area.
• Forecasting, budgeting, and performance reviews with platform leadership.

Requirements

Must-Haves

• A track record of owning a P&L or running an operation where you were measured on the result, in any industry.
• Leadership of frontline teams. You have led crews, technicians, or operators and earned their trust.
• A self-directed operator's instinct. You find the answer, install it, and verify it worked.
• Financial fluency: you can read the P&L, find the leak, and close it.
• A bias to action and an ownership mentality over reporting activity.
• Based in or willing to relocate to the Space Coast.

Nice-to-Haves

• Multi-site or general management experience in home services, field services, or another service business.
• Prior military leadership followed by civilian operating experience.

Compensation & Benefits

$180,000 to $220,000 base salary, plus an annual bonus and a long-term incentive.